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Head of Operations - Hyderabad

lenskartcareers

HyderabadOn-site4w ago
Employment
Fulltime Permanent
Seniority
Lead

About the role

This is a key plant leadership role reporting to the Plant Head. This role calls for a hands-on operations professional who takes ownership of daily plant performance, drives a culture of discipline and continuous improvement, and manages a large, structured team with clarity and accountability. The ideal candidate brings strong manufacturing execution skills, comfort with technology and automation, and the ability to develop people at scale.

Plant Operations & Ownership 

  • Manage end-to-end manufacturing operations with accountability for daily output, quality, and efficiency targets. 

  • Drive daily and periodic production targets with an unrelenting focus on on-time delivery and throughput. 

  • Report plant performance, risks, and operational updates to the Plant Head on a structured basis. 

Automation & Technology 

  • Support adoption and optimisation of existing automation systems; identify opportunities for improvement and escalate proposals for new automation investments. 

  • Work with engineering and technology teams on automation improvements across assembly, QC, and related processes; provide floor-level inputs for technology planning. 

  • Stay current on smart manufacturing trends and bring relevant innovations to the floor. 

People Leadership 

  • Lead and develop managers and supervisors across production, quality, and dispatch. 

  • Oversee performance, skilling, and engagement of 500+ blue-collar operators with varied skill sets. 

  • Develop supervisors and team leads; contribute to succession planning and foster a high performance, accountable culture on the floor. 

  • Ensure fair, transparent people practices — with particular focus on operator welfare and retention.

Quality, Safety & Compliance 

  • Maintain high product quality through robust QC frameworks, SOP adherence, and rapid defect resolution. 

  • Drive a non-negotiable safety culture; ensure all statutory and regulatory compliance requirements are met. 

  • Embed lean manufacturing, 5S, and structured problem-solving practices across all production lines. 

Process Excellence & Continuous Improvement 

  • Identify and eliminate waste, inefficiencies, and bottlenecks through data-driven analysis and root cause resolution. 

  • Lead Kaizen and CI initiatives; institutionalize a culture where improvement is everyone's responsibility. 

  • Track and drive key operational metrics — OEE, yield, cycle time, and throughput — with rigor.

Cross-Functional Collaboration 

  • Work closely with Supply Chain, Planning, Technology, and Quality teams for seamless end-to-end operations. 

  • Collaborate with demand and commercial teams to align production capacity with business requirements.

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