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Head of People

Upway
ParisOn-site4mo ago
Employment
Full-time
Seniority
Lead

About the role

Key Responsibilities

  • Act as a close partner to the founders on People, org design, and leadership topics
  • Bring structure and perspective to people decisions as the company scales
  • Create a pragmatic People operating rhythm (cadence, prioritization, leadership alignment, communication)
  • Challenge assumptions when needed, always in the interest of the company’s long-term health
  • Translate business priorities into a clear HR roadmap (6–12 months) and execute with speed.
  • Own the TA strategy and delivery end-to-end: workforce planning, role definition, sourcing strategy, interview design, hiring manager enablement, and offer approach.
  • Personally drive critical hires and raise hiring standards while maintaining speed.
  • Build scalable recruiting infrastructure (tools, playbooks, metrics, partner management).
  • Coach leaders on hiring discipline and set clear measures of success (quality, time-to-hire, funnel health).
  • Avoid over-engineering: bring “just enough process” to strengthen accountability and execution without slowing the company down.
  • Personally handle complex employee relations and sensitive situations
  • Step into difficult conversations directly, balancing empathy and firmness
  • Support organizational changes and transitions with clarity and calm
  • Help managers grow into their roles by setting clear expectations
  • Build lightweight people analytics to steer decisions (headcount, attrition, hiring velocity, performance signals).
  • Raise the overall quality of people management across the company
  • Model strong leadership behaviors: clarity, accountability, and courage 
  • Build and run the operational backbone of People in all the regions: contracts, onboarding, policies, payroll/benefits coordination, and scalable employee experience for both office and frontline populations.
  • Select and deploy systems that scale (HRIS, ATS, onboarding tools) with a bias toward simplicity and adoption.
  • Ensure strong compliance and risk management across geographies (France as the anchor, multi-country exposure valued).
  • Be hands-on on employee relations: performance/disciplinary processes, conflict management, exits, sensitive cases, and partnership with external counsel/advisors.
  • In France, lead constructive social dialogue (CSE/employee representation) with rigor and pragmatism

Skills, Knowledge and Expertise

  • Built and scaled a People function from scratch or through a major inflection point (hypergrowth, international expansion, new sites/regions), including structuring the team, operating model, and priorities
  • Partnered directly with founders/executives in high-intensity contexts and handled sensitive decisions (org changes, underperformance, leadership transitions, restructurings when applicable) with rigor and pace
  • Operated across multiple countries (Europe and/or U.S.), balancing global principles with local compliance and execution realities.
  • Demonstrated a low-bureaucracy approach: shipped “minimum viable” People processes quickly, iterated based on feedback, and protected business agility while reducing risk.
  • Hands-on experience with employee relations (e.g. CSE/Works Council) and labor law (incl. France required)
  • Natural authority and assertiveness, without being rigid or dogmatic
  • Fluent in English (French is a plus)

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