Head of Product Design

Primary Responsibilities of the Role

• Drive measurable improvements in usability and customer satisfaction within first year. 
• Evaluate and improve the health of the product design function, including team approach, processes, and outputs; and implement a clear plan for ongoing improvement. 
• Ensure our product teams feel supported and unblocked by design through strong collaboration, clear communication, and clear ownership.
• Identify and implement opportunities to leverage AI tools and workflows to improve the speed and quality of design output. 
• Own and drive the overall design vision, ensuring a consistent, high-quality user experience across all products and platforms.
• Establish and maintain a scalable design system and shared visual language that enables consistency and speed across teams.

Qualifications

• Plan and align individual and department goals to help achieve greater company goals; drive engagement through communicating and gaining alignment with your teams.
• Direct Work at hand in a clear and concise manner while discovering and implementing change that optimizes work processes and efficiencies..
• Ensure Accountability by holding yourself and others accountable to meet commitments by establishing and communicating clear responsibilities and processes for monitoring work and measuring results.
• Manage Ambiguity even when things are uncertain or the way forward is unclear, and deal constructively with problems that do not have clear solutions or outcomes.
• Build effective teams by building a strong identity team that applies their diverse skills and perspectives to achieve common goals in partnership with others.
• Action-oriented by taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 
• Strategic mindset by seeing what’s possible, understanding the tradeoffs, and charting a path forward to deliver measurable value for our customers and business. 

• 8+ years of experience in product design, with at least 3+ years managing and developing designers.
• Strong portfolio demonstrating high-quality design work across both mobile and web applications.
• Proven experience owning and building design systems and scaling design practices.
• Experience improving usability, user satisfaction, and overall product experience through measurable outcomes.
• Experience leveraging AI tools within the product design process to improve efficiency and quality.

• Experience working in a SaaS environment.
• Familiarity with the needs of churches, nonprofits, or small-to-medium-sized organizations.
• Experience building or scaling design teams in a growth-stage company.

• We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
• A stable work environment with designated workspace and access to high-speed internet.
• US-based and legally able to work full time in the US. Sponsorships are not available at this time.
• Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV

Additional Information