Head of Product Operations

<div class="content-intro"><p><strong>About the Company</strong></p> <p>&nbsp;</p> <p>At Future Secure AI, we're building something genuinely new — and we're looking for people bold enough to build it with us. We work at the frontier of AI, tackling big, real-world problems for global enterprises across multiple industries, armed with state-of-the-art technology and a culture that prizes courage, rigor, and relentless curiosity. Our BRAVER values aren't just words on a wall — they describe the kind of people we are and the standard we hold ourselves to every day. Our leadership team is entrepreneurial, experienced, and accessible, with an open-door policy that means you'll never be just a number here. We invest seriously in your growth because we know our success depends on yours. If you're ready to work alongside some of the brightest minds in the industry, push into uncharted territory, and do work that genuinely matters, Future Secure AI is the place for you.</p></div><p>&nbsp;</p> <p class="font-claude-response-body break-words whitespace-normal">Future Secure AI builds AI Co-Workers that execute real operational work inside enterprise businesses. As the platform scales, the operating model has to scale with it.</p> <p class="font-claude-response-body break-words whitespace-normal">Today, high-value signals enter our organisation across Product, Engineering and Architecture simultaneously. Customer asks, delivery blockers, roadmap commitments, engineering constraints, founder direction. The intelligence is there. What we need is the operating system to capture it, route it, prioritise it, and make sure decisions are visible and followed through on.</p> <p class="font-claude-response-body break-words whitespace-normal">That is what this role builds.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>The role</strong></p> <p class="font-claude-response-body break-words whitespace-normal">We're looking for a Head of Product Operations to own the operating spine across our Product, Engineering and Architecture functions. You'll report to the Chief Product Officer and act as the coordination layer across all three — building the intake, prioritisation, decision management, and field guidance infrastructure that lets the platform organisation move as a coherent unit.</p> <p class="font-claude-response-body break-words whitespace-normal">You will directly lead four functions: Product Analytics, Market Intelligence, Quality and Standards, and GTM Enablement. This is a people leadership role. You are building and running a function, not operating as a senior individual contributor.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What you'll own</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">The single intake process for product-related asks across the organisation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">The weekly prioritisation cadence and monthly update rhythm across Product, Engineering and Architecture</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">The product decision log — open trade-offs, dependencies, escalations, all tracked and closed</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Roadmap confidence visibility across committed, conditional, and deferred work</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Product Portal governance and field guidance currency</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Executive communication packs for founders and senior leadership</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">A team of four leads, hired and developed to a high standard</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>What we're looking for</strong></p> <p class="font-claude-response-body break-words whitespace-normal">7+ years in Product Operations, Product Management, Strategy and Operations, Chief of Staff, or a comparable operating role. You've built operating cadences from scratch, managed a team, and navigated complex cross-functional environments in enterprise B2B technology.</p> <p class="font-claude-response-body break-words whitespace-normal">You create structure that people actually use. You chase decisions without creating drama. You write clearly enough that a founder or EVP can act on what you've prepared. And you're comfortable operating in an environment that is moving fast and does not always have the answers yet.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Why FSAI</strong></p> <p class="font-claude-response-body break-words whitespace-normal">You'll be the person who builds the operating foundation for one of Australia's most ambitious enterprise AI companies — at the point in the journey where what you build actually matters. High ownership, high visibility, real impact.</p> <p class="font-claude-response-body break-words whitespace-normal">Competitive salary, equity, and a direct line to the leadership team from day one.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>If this is the kind of problem you want to own, let's talk.</strong></p> <p>&nbsp;</p> <p><strong>Why Join Us?</strong></p> <ul> <li>A high-performance culture</li> <li>State-of-the-art technology</li> <li>Experience world-class leadership</li> <li>Scale of impact and purpose</li> <li>A competitive salary and a huge growth trajectory</li> <li>Work with the best in the industry</li> <li>Flexible work environment</li> <li>Diversity and creativity</li> </ul> <p><strong>Disclaimer:&nbsp;</strong>We do not wish to be contacted by recruitment agencies. Our hiring process is managed in-house and the best way for candidates to express interest is by applying with your resume through our company website.</p><div class="content-conclusion"><h2 class="text-4xl font-bold">Future Secure AI Privacy Policy</h2> <p>At Future Secure AI, we are committed to protecting your privacy and adhering to the principles of the General Data Protection Regulation (GDPR) and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Our <a href="https://career.futuresecure.ai/privacy-policy">Privacy Policy</a> outlines how we collect, use, share, and protect your personal data when you visit our website at<span class="Apple-converted-space">&nbsp;</span><a href="http://www.futuresecure.ai/">www.futuresecure.ai</a><span class="Apple-converted-space">&nbsp;</span>(the "Website") and use our services.&nbsp;</p></div>