Head of Programme Delivery

About us

The Head of Programme Delivery plays a critical role in ensuring consistent, high-quality, and predictable delivery across all client programmes.

The purpose of this role is to lead the end-to-end execution of all programmes and major delivery initiatives, ensuring that delivery is controlled, governed, and aligned to client and commercial expectations.

This role is accountable for:

• On-time, on-budget, high-quality delivery across all programmes

• Driving delivery consistency and standards across the organisation

• Ensuring clear accountability across the delivery lifecycle

• Managing delivery risk, escalation, and performance

Operating within the new model:

• Planning owns estimation, demand and resourcing

• Programme Delivery owns execution and outcomes

Here's what you'll be doing:

Programme Delivery Ownership

Delivery Governance & Control

Risk, Issue & Escalation Management

Delivery Performance & Consistency

Leadership & Team Management

Cross-Functional Collaboration

Client Delivery & Stakeholder Management

Key skills and experience:

· Proven leadership of programme delivery, transformation delivery, or PMO delivery functions

· Strong experience managing / overseeing multiple large-scale complex programmes in a client-facing environment

· Demonstrated success in on time, on budget execution, improving delivery predictability, governance, and execution discipline

· Strong experience in risk management, escalation handling, and delivery recovery

· Excellent stakeholder management across clients, executives, and internal teams

· Ability to lead teams through change and transformation

· Strong commercial awareness, including delivery costs, margins and contractual outcomes

Lets talk about what's in it for you...

· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week

· Buying and Selling holiday (up to 1 week)

· Volunteer day

· 5% Employer contribution pension

· Life Assurance

· Private Medical Insurance

· Employee Assistance Programme (EAP)

· Health care cash plan

· Tusker – Electric Car Leasing scheme

Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.