Head of Qualitative Research

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

The Ipsos Understanding Unlimited service line uses Qualitative techniques to humanize data and bring cultural intelligence into our clients’ thinking. We bring ‘life to life’, through listening, observing and illuminating human interactions.​ Ipsos UU is the largest qualitative research company in the world. IUU has a community of 1300 specialists with diverse backgrounds and skill sets (e.g. ethnographers, community managers, semioticians) who understand people better than anyone else, simply because we have done more research for more clients in more countries than anyone else. With us, clients are fluent in 88 cultures. 

Responsibilities:

• Lead business unit performance, including profit & loss responsibility and revenue growth
• Define and drive the vision and mission of the qualitative research function in alignment with overall business strategy
• Develop and manage client relationships, driving new business and long-term partnerships
• Deliver strategic insights and high-value solutions based on research data
• Oversee and ensure excellence in all fieldwork operations, including quality control, vendor management and compliance
• Drive digital transformation initiatives aligned with company priorities
• Mentor team members and collaborate cross-functionally to deliver integrated client solutions
• Foster a strong people and culture agenda by building, developing and engaging high performing teams across team members. 

Requirements:

• Strong commercial and financial acumen with full ownership of P&L and profitability management
• Proven track record in driving business growth, client acquisition, and building strategic partnerships
• Strategic mindset with the ability to translate insights into impactful, data-driven decisions and business strategies
• Exceptional leadership with experience building and developing high-performing teams
• Minimum 15+ years of experience in market research, with strong expertise in qualitative studies. Minimum 5 years of experience in the Indonesia market.
• Familiarity with AI tools to improve overall research efficiency
• Preference for candidates residing in the Greater Jakarta Area.
• Bachelor’s degree in Business, Marketing, Psychology, Social Science or a related field; Master’s/ MBA or equivalent preferred