Head of Sport CRM

<div class="content-intro"><p>Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.<br>Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.</p></div><div id="message-list_1765870028.875419" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1765870028.875419"> <div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--above"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">The Head of Sport CRM is responsible for leading and scaling CRM strategy across 50+ sports projects. This role oversees a cross-functional team, drives customer engagement and retention initiatives, and ensures best-in-class CRM performance across all sports verticals. The position requires strong leadership, strategic thinking, and close collaboration with product, marketing, and analytics teams to support business growth.<br><br>Responsibilities<br>• Lead and oversee CRM strategy across 50+ sports-related projects.<br>• Manage, mentor, and scale a high-performing CRM team.<br>• Define and implement CRM best practices to drive customer engagement, retention, and lifetime value.<br>• Collaborate closely with Marketing, Product, Analytics, and Technology teams to align CRM initiatives with business goals.<br>• Monitor CRM performance, set KPIs, and ensure continuous optimization across all sports verticals.<br><br>Requirements<br>• 3+ years of experience in a Head / Lead-level CRM or similar leadership role.<br>• Proven experience in the Sports industry or sports-related digital products.<br>• Strong leadership and people management skills.<br>• Strategic mindset with hands-on experience in CRM platforms and lifecycle marketing.<br>• Ability to manage multiple projects simultaneously in a fast-paced environment.<br><br></div> </div> </div> </div> </div> </div> </div> </div> <div class="c-message_actions__container c-message__actions" data-stringify-ignore="true">&nbsp;</div> </div> </div> </div> </div> <div id="message-list_bottomSpacer" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="bottomSpacer"></div><div class="content-conclusion"><p>Reshape marketing
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