Health Club Treatment Technician - 180 House, Central London

<p>&nbsp;</p> <p><strong>The Role…&nbsp;</strong></p> <p>At Soho House, a&nbsp;<strong>Health Club Treatment Technician </strong>is the face of the recovery and wellbeing area, providing a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.</p> <hr> <p><strong>What's in it for you?</strong></p> <ul> <li>Weekly Pay</li> <li>10% treatment commission</li> <li>Team meal whilst on shift prepared by our chefs</li> <li>Soho Friends Membership</li> <li>50% Team discount on Food &amp; Drink, 7 days a week</li> <li>Staff Room Rates</li> <li>Health Cash Plan (option to up to 2 additional dependents)</li> <li>Dental Plan (option to add up to 2 additional dependents)</li> <li>Birthday Day Off after 1 years' continuous service</li> <li>Up to 50% Staff Discount on Cowshed &amp; Soho Home</li> <li>In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.</li> <li>Free Counselling Sessions</li> <li>Cookhouse &amp; House Tonic: Our Cookhouse &amp; Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.</li> <li>Continuous training to develop yourself personally and professionally</li> <li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li> </ul> <p>Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career</p> <hr> <p><strong>Key duties…</strong></p> <ul> <li>Welcome every member by name and guest with open arms and in a hospitable manner. &nbsp;</li> <li>Ensure all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.</li> <li>Provide safe and correct guidance on the use of recovery and wellbeing equipment, including <ul> <li>Hyperbaric chamber</li> <li>Cryotherapy    </li> <li>Photobiomodulation bed (PBM)     </li> <li>Compression boots</li> </ul> </li> </ul> <ul> <li><span class="TextRun SCXW130803434 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW130803434 BCX0">Encourage a positive, inclusive, and respectful workout atmosphere</span></span><span class="EOP SCXW130803434 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li>In real time, ensure any member-related concerns, adverse reactions, or equipment issues are addressed promptly, documented, and escalated to the management team where necessary.</li> <li>Ensure all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always — including equipment cleaning cycles, towel restocking, and pod/chamber resets between uses.</li> <li>Assist with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications.&nbsp;</li> <li>Uphold discretion and professionalism, especially when serving VIPs and PWKs.</li> <li><span class="TextRun SCXW241903015 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW241903015 BCX0">Assist</span><span class="NormalTextRun SCXW241903015 BCX0"> with booking appointments, classes, or providing information about fitness services and facilities</span></span><span class="EOP SCXW241903015 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> </ul> <hr> <p><strong>What we are looking for...</strong></p> <p><span data-olk-copy-source="MailCompose">A successful Health Club Treatment Technician for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. &nbsp;</span></p> <ul> <li>Minimum of 2+ years’ experience in similar capacity</li> <li>L3 Beauty or Massage Therapist Qualification desirable</li> <li>Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure</li> <li>Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests</li> <li>Must be able to demonstrate competency as outlined in the training schedule and Club School</li> <li>Must be able to work flexible shifts and schedules, including weekends and holidays as needed</li> <li>Ability to take direction, work in a team environment and autonomously</li> </ul> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.</p></div><div class="title">Pay Range</div><div class="pay-range"><span>£14</span><span class="divider">&mdash;</span><span>£14 GBP</span></div></div></div>