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About the role
<div class="content-intro"><p>Akido builds AI-powered doctors<strong>.</strong> Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.</p>
<p>Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving <a href="https://www.fastcompany.com/91231274/how-one-la-doctor-is-using-ai-to-help-homeless-communities-get-medical-care">unhoused communities</a> in Los Angeles to <a href="https://www.wsj.com/articles/the-ai-doctor-will-see-new-york-ride-share-drivers-now-5ba53e6c?mod=Searchresults_pos1&page=1">ride-share drivers</a> in New York.</p>
<p>Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. <a href="https://www.businesswire.com/news/home/20250515102298/en/Akido-Raises-%2460-Million-Series-B-to-Expand-Reach-of-ScopeAI-its-Breakthrough-Health-Artificial-Intelligence">Read more about Akido’s $60M Series B</a>. More info at <a href="http://Akidolabs.com">Akidolabs.com</a>.</p></div><h2>The Opportunity</h2>
<p>We’re building something new for New York City’s independent drivers — the people who keep the city moving but are often left out of traditional healthcare systems. Together with the <a href="https://driversguild.org/">Independent Drivers Guild</a> and the <a href="https://workersbenefitfund.com/">Workers Benefit Fund (WBF)</a>, we launched the <a href="https://workerhealthyliving.org/">Worker Healthy Living Program</a> (WHLP) — a lifestyle medicine–informed program designed to help drivers live healthier, longer lives through food, movement, sleep, stress management, and community.</p>
<p>We’re looking for a <strong>Health Coach</strong> who believes that lasting health change comes from trust, consistency, and support — not just information. This role is for someone who loves working directly with people, helping them make realistic changes in the context of busy, high-stress lives, and building strong relationships with participants over time.</p>
<p><strong>This isn’t a traditional coaching role.</strong> You’ll join a small, collaborative care team — including primary care clinicians, advanced practice clinicians, a dietitian, behavioral health support, a medical assistant, and other care team partners — working across in-person and virtual settings, with potential expansion to mobile clinics. You’ll support participants through individual and group-based coaching and help embed lifestyle change and patient empowerment into a structured six-month program focused on whole-person health.</p>
<p>Beyond participant support, you’ll help shape how the program runs — refining workflows, supporting program operations, and helping design systems that make it easier for drivers to stay engaged. You’ll also work alongside Akido’s AI-powered platform to improve care delivery — using technology to reduce administrative burden and strengthen, not replace, human connection.</p>
<p>This is a <strong>zero-to-one opportunity</strong>. You’ll be joining early, with real ownership over how the program is built and grown — from how coaching is delivered to how the model scales across New York City. We’re looking for someone who’s energized by ambiguity, comfortable experimenting, and motivated to help turn a promising pilot into a sustainable, community-centered model.</p>
<p>WHLP is grounded in evidence and designed to prevent and manage chronic conditions such as obesity, pre-diabetes, hypertension, and hyperlipidemia, while also addressing the real-life barriers that shape health — including stress, isolation, financial strain, and work-related challenges.</p>
<p>If you’re passionate about behavior change, community health, and building trust with populations that have been historically underserved — this is your opportunity to help reimagine what health coaching looks like in primary care from the ground up.</p>
<p> </p>
<p data-start="125" data-end="191"><strong data-start="125" data-end="189">This position is part-time and is not eligible for benefits.</strong></p>
<p> </p>
<hr>
<h2>You’ll Be a Great Fit If You</h2>
<ul>
<li>Thrive in a collaborative, interdisciplinary care environment</li>
<li>Are comfortable working in an early-stage, evolving program — able to move forward with limited direction and help create structure where it doesn’t yet exist</li>
<li>Enjoy building long-term relationships with participants, not one-off coaching sessions</li>
<li>Believe prevention, lifestyle change, and patient empowerment should be central to healthcare</li>
<li>Communicate with empathy, cultural humility, and a non-judgmental coaching approach</li>
<li>Are excited by working across settings, from a community clinic in Williamsburg to virtual and mobile care across NYC</li>
<li>Can meet people where they are and help them take the next best step (not the “perfect” step)</li>
</ul>
<hr>
<h2>What You’ll Do</h2>
<ul>
<li>Provide <strong>1:1 health coaching</strong> to WHLP participants focused on sustainable lifestyle change</li>
<li>Support participants in goal-setting and skill-building related to:
<ul>
<li>Nutrition and healthy eating</li>
<li>Physical activity and movement</li>
<li>Sleep and recovery</li>
<li>Stress management and emotional wellbeing</li>
<li>Habit formation and behavior change</li>
</ul>
</li>
<li>Use coaching techniques (e.g., motivational interviewing, stages of change) to help participants stay engaged and build confidence</li>
<li>Support participants through a <strong>six-month lifestyle medicine–informed care program</strong>, reinforcing care plans and clinician recommendations</li>
<li>Help participants identify and navigate barriers to health such as time constraints, financial strain, work schedules, transportation, and food access</li>
<li>Coordinate closely with the care team (primary care, dietitian, behavioral health, MA) to ensure whole-person support</li>
<li>Co-facilitate and support <strong>group visits and group-based programming</strong>, including workshops focused on practical skills and community connection</li>
<li>Support participant onboarding, engagement, retention, and follow-up outreach (in-person, phone, text, and virtual)</li>
<li>Document participant goals, action plans, and progress in Akido’s systems and workflows</li>
<li>Support implementation and optimization of digital and AI-enabled tools for tracking progress, documentation, and participant engagement</li>
<li>Pilot and refine new approaches to outreach, education, and group-based coaching support</li>
<li>Serve as a trusted presence at community events, enrollment activations, and driver engagement activities</li>
<li>Provide feedback on participant-facing educational materials, tools, and engagement strategies</li>
<li>Contribute frontline insight to help improve the care experience for both participants and the care team</li>
</ul>
<hr>
<h2>Who You Are</h2>
<h3>Required Qualifications</h3>
<ul>
<li>Health coaching certification from a recognized program (e.g., NBHWC, ACE, Wellcoaches, or equivalent) <strong>or</strong> 3+ years of experience in a health coaching, care navigation, or community health role</li>
<li>2+ years of experience supporting behavior change in a health, wellness, or care setting</li>
<li>Strong interpersonal, communication, and cross-cultural skills</li>
<li>Comfort working in mobile, field-based, and virtual care environments</li>
<li>Ability to work independently while collaborating closely with a multidisciplinary team</li>
<li>Strong organizational skills and ability to manage follow-ups, outreach, and participant tracking</li>
<li>Passion for supporting underserved communities and delivering care with dignity and respect</li>
</ul>
<h3>Preferred Qualifications</h3>
<ul>
<li>Experience working in community health, primary care, lifestyle medicine, or value-based care</li>
<li>Experience working with populations facing high stress, demanding schedules, or economic barriers</li>
<li>Experience facilitating group visits, workshops, or shared medical appointments</li>
<li>Familiarity with motivational interviewing, trauma-informed communication, and culturally responsive care</li>
<li>Bilingual (especially Spanish, Bengali, Mandarin, Haitian Creole, or other languages commonly spoken by NYC drivers)</li>
<li>Experience in a startup or early-stage program environment, with comfort navigating ambiguity and wearing multiple hats</li>
<li>Interest in digital health and openness to using AI-enabled tools</li>
<li>Lived experience that reflects the communities we serve</li>
</ul>
<hr>
<h2>Work Environment</h2>
<p>This is a <strong>mobile and field-based role</strong>, with work spanning mobile clinics, community organizations, and virtual platforms across New York City. You’ll also spend time collaborating in person from <strong>Akido’s Brooklyn headquarters</strong>, using the office as a home base for care team connection, planning, and program building.</p>
<p>Flexibility is essential, as the role may involve nontraditional hours — including early mornings, evenings, or weekends — to best serve our participant population.</p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Hourly pay range</div><div class="pay-range"><span>$31.25</span><span class="divider">—</span><span>$43.25 USD</span></div></div></div><div class="content-conclusion"><p data-pm-slice="1 1 []">Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.</p></div>
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