Healthcare Account Manager (Facility Partnerships & Referrals)

<div class="content-intro"><p class="p1">Phoenix Med Health is a healthcare management services organization (MSO) that builds and operates high-performing medical practices. We focus on growth, operational efficiency, and technology to expand patient access and improve care delivery.</p> <p class="p1">Our teams work directly with partner practices across operations, revenue cycle, business development, and infrastructure—driving real, measurable outcomes in the field.</p> <p class="p2">We move fast, hold a high bar, and prioritize people who take ownership of their work.</p></div><p class="p1"><strong>Healthcare Account Manager (Facility &amp; Referral Networks)</strong></p> <h2><span class="s1"><strong>Overview</strong></span></h2> <p class="p2">This role is employed by <span class="s1"><strong>Phoenix Med Health (MSO)</strong></span>, a healthcare management organization supporting medical practices across operations, growth, and technology.</p> <p class="p3">You will work directly on behalf of <span class="s1"><strong>Active Vital Care (www.activevitalcare.com)</strong></span>, a mobile, multi-specialty medical provider delivering in-home care to patients across assisted living facilities, group homes, and private residences.</p> <p class="p2">We’re hiring someone to <span class="s1"><strong>own and grow our referral network</strong></span> across assisted living facilities, group homes, home health agencies, hospice, and other healthcare partners.</p> <p class="p4">This is a <span class="s1"><strong>growth-focused role</strong></span> responsible for driving patient volume through strong, consistent relationships.</p> <h2><span class="s1"><strong>What You’ll Do</strong></span></h2> <ul> <li>Own and grow relationships across <span class="s1"><strong>facilities, home health agencies, hospice, and other referral sources</strong></span></li> <li>Represent <span class="s1"><strong>Active Vital Care in the field</strong></span> as the primary point of contact</li> <li><span class="s1">Drive </span><span class="s2"><strong>consistent patient referrals and new patient registrations</strong></span></li> <li><span class="s1">Conduct </span><span class="s2"><strong>regular in-person visits</strong></span><span class="s1"> to partners</span></li> <li>Identify and onboard <span class="s1"><strong>new referral partners</strong></span></li> <li>Track outreach, referrals, and pipeline activity in CRM</li> <li>Coordinate internally with scheduling, clinical, and operations teams</li> <li>Resolve issues quickly and maintain strong partner satisfaction</li> <li>Continuously increase <span class="s1"><strong>referral volume per account</strong></span></li> </ul> <h2><span class="s1"><strong>What We Actually Care About</strong></span></h2> <ul> <li><span class="s1">You know how to </span><span class="s2"><strong>turn relationships into referrals</strong></span></li> <li>You’re comfortable managing <span class="s1"><strong>multiple referral channels</strong></span> (facilities, agencies, etc.)</li> <li>You build trust quickly with both <span class="s1"><strong>clinical and administrative stakeholders</strong></span></li> <li>You follow up relentlessly and <span class="s1"><strong>own your pipeline</strong></span></li> <li>You think in terms of <span class="s1"><strong>growth, volume, and accountability</strong></span></li> </ul> <h2><span class="s1"><strong>Requirements</strong></span></h2> <ul> <li><span class="s1">2+ years in </span><span class="s2"><strong>healthcare account management, business development, or referral management</strong></span></li> <li>Experience working with <span class="s1"><strong>facilities, home health, hospice, or similar referral environments</strong></span></li> <li><span class="s1">Comfortable being </span><span class="s2"><strong>in the field regularly</strong></span></li> <li>Strong communication and relationship management skills</li> <li>Highly organized with the ability to manage a <span class="s1"><strong>high-volume partner pipeline</strong></span></li> </ul> <h2><span class="s1"><strong>Nice to Have</strong></span></h2> <ul> <li>Existing relationships with <span class="s1"><strong>local facilities or agencies</strong></span></li> <li><span class="s1">Experience with </span><span class="s2"><strong>CRM tools and EMRs</strong></span></li> <li>Understanding of the <span class="s1"><strong>Medicare / senior care landscape</strong></span></li> </ul> <h2><span class="s1"><strong>How Success is Measured</strong></span></h2> <ul> <li><span class="s1">Growth in </span><span class="s2"><strong>active referral partners</strong></span></li> <li><span class="s1"><strong>Monthly new patient volume</strong></span></li> <li>Referral activity per partner</li> <li>Retention and engagement of key accounts</li> </ul> <hr> <h2><span class="s1"><strong>Compensation</strong></span></h2> <ul> <li>hourly rate + performance incentives tied to <span class="s1"><strong>referral growth and account performance</strong></span></li> </ul><div class="content-conclusion"><p class="p1">If you’re looking for a role where you can take ownership, contribute to real growth, and work alongside a team focused on execution, we’d like to hear from you.</p> <p class="p2">Apply directly through this posting. If there’s a strong fit, our team will reach out with next steps.</p></div>