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- Employment
- Full-time
About the role
What You'll Do
- Perform medical record abstraction and chart review for HEDIS and quality improvement initiatives
- Identify and close HEDIS care gaps through accurate review and documentation of clinical records
- Interpret and apply HEDIS measure specifications, coding guidelines, and NCQA technical requirement
- Review and validate data for accuracy, completeness, and compliance with HEDIS standards
- Conduct quality assurance (QA) reviews of abstracted records and audit findings
- Collaborate with providers, clinics, health plans, and internal departments to obtain required medical documentation
- Partner with external audit vendors to support medical record retrieval, validation and audit readiness activities
- Analyze abstraction results and identify trends, discrepancies, or opportunities for process improvement
- Ensure compliance with HIPAA and all applicable privacy and confidentiality regulations
- Maintain productivity and accuracy standards while meeting project deadlines
- Support continuous quality improvement initiatives and assist with reporting activities as needed
- Other duties as assigned
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree in healthcare-related field
- Have at least 2 year of HEDIS abstraction or medical record review experience
- Strong knowledge of NCQA HEDIS measure specifications and quality improvement processes
- Proficiency with ICD-10, CPT, HCPCS, and other clinical coding systems
- Experience performing QA reviews and supporting HEDIS audit activities
- Familiarity with EMR/EHR systems and healthcare documentation workflows
- Strong analytical, organizational, and problem-solving skills
- Excellent attention to detail and accuracy
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills
- Certified Professional Coder (CPC), RHIT, RHIA, LVN/LPN, RN, or other healthcare-related certification
- Experience working with health plans, managed care organizations, or quality improvement departments
- Knowledge of CMS Stars, risk adjustment, and population health initiatives strongly preferred
Environmental Job Requirements and Working Conditions
- Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1600 Corporate Center Dr, Monterey Park CA 91754.
- This role will require travelling locally up to 35% of the time.
- The annual total compensation target pay range for this role is: $27.00 - $33.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
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