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- Full-time
- Seniority
- Lead
About the role
About the Role We are seeking an IT Service Desk Lead / Senior Systems Support Engineer to join a growing organization where you will serve as the senior technical authority and champion operational excellence. This role goes beyond traditional Level 3 support, combining advanced technical troubleshooting with process leadership, framework development, documentation, and team mentoring. You will play a key role in establishing best practices, introducing ITIL and ISO 27001-aligned frameworks, cr
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Perks & benefits
- Medical Insurance
- Mental Wellness Budget
- Home Office Budget
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