Home Health Scheduler - Walnut Creek

<h1 data-start="185" data-end="248"><strong data-start="187" data-end="246">Home Health Scheduling Coordinator (Full-Time)</strong></h1> <p data-start="249" data-end="383"><strong data-start="249" data-end="262">Location:</strong> Walnut Creek, CA (On-site)<br data-start="289" data-end="292"><strong data-start="292" data-end="300">Pay:</strong> $27–$32 per hour DOE<br data-start="321" data-end="324"><strong data-start="324" data-end="339">Experience:</strong> <strong data-start="340" data-end="383">1 year Home Health experience preferred</strong></p> <hr data-start="385" data-end="388"> <h2 data-start="390" data-end="431"><strong data-start="393" data-end="431">Make a Meaningful Impact Every Day</strong></h2> <p data-start="433" data-end="722">Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a <strong data-start="629" data-end="691">self-driven, detail-oriented Scheduling Intake Coordinator</strong> to join our Walnut Creek team.</p> <p data-start="724" data-end="890">This is an <strong data-start="735" data-end="764">IMMEDIATE on-site opening</strong> for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.</p> <hr data-start="892" data-end="895"> <h2 data-start="897" data-end="925"><strong data-start="900" data-end="925">Why Join Health Link?</strong></h2> <ul data-start="927" data-end="1250"> <li data-start="927" data-end="979"> <p data-start="929" data-end="979">Forward-thinking, transparent, inclusive culture</p> </li> <li data-start="980" data-end="1008"> <p data-start="982" data-end="1008">Competitive compensation</p> </li> <li data-start="1009" data-end="1075"> <p data-start="1011" data-end="1075"><strong data-start="1011" data-end="1073">Medical, dental, vision, life insurance, 401(k) with match</strong></p> </li> <li data-start="1076" data-end="1113"> <p data-start="1078" data-end="1113"><strong data-start="1078" data-end="1111">Paid Time Off (up to 10 days)</strong></p> </li> <li data-start="1114" data-end="1171"> <p data-start="1116" data-end="1171">Stability and growth within a well-established agency</p> </li> <li data-start="1172" data-end="1250"> <p data-start="1174" data-end="1250">Work alongside a collaborative team of clinicians and administrative staff</p> </li> </ul> <hr data-start="1252" data-end="1255"> <h2 data-start="1257" data-end="1284"><strong data-start="1260" data-end="1284">Key Responsibilities</strong></h2> <ul data-start="1286" data-end="2096"> <li data-start="1286" data-end="1348"> <p data-start="1288" data-end="1348">Maintain and coordinate schedules for home health services</p> </li> <li data-start="1349" data-end="1413"> <p data-start="1351" data-end="1413">Assist with intake and process incoming referral information</p> </li> <li data-start="1414" data-end="1485"> <p data-start="1416" data-end="1485">Ensure cases are assigned and staffed within established timeframes</p> </li> <li data-start="1486" data-end="1577"> <p data-start="1488" data-end="1577">Communicate schedule updates to clinicians, patients, supervisors, and referral sources</p> </li> <li data-start="1578" data-end="1651"> <p data-start="1580" data-end="1651">Manage high call volumes with professionalism and a pleasant demeanor</p> </li> <li data-start="1652" data-end="1703"> <p data-start="1654" data-end="1703">Respond to urgent or emergency scheduling needs</p> </li> <li data-start="1704" data-end="1789"> <p data-start="1706" data-end="1789">Provide direction to field staff as needed to ensure appropriate patient coverage</p> </li> <li data-start="1790" data-end="1854"> <p data-start="1792" data-end="1854">Report scheduling changes and client concerns to supervisors</p> </li> <li data-start="1855" data-end="1896"> <p data-start="1857" data-end="1896">Verify time records against schedules</p> </li> <li data-start="1897" data-end="1957"> <p data-start="1899" data-end="1957">Follow up on scheduling issues reported by on-call staff</p> </li> <li data-start="1958" data-end="1999"> <p data-start="1960" data-end="1999">Attend required meetings and training</p> </li> <li data-start="2000" data-end="2059"> <p data-start="2002" data-end="2059">Maintain compliance with agency policies and procedures</p> </li> <li data-start="2060" data-end="2096"> <p data-start="2062" data-end="2096">Perform other duties as assigned</p> </li> </ul> <hr data-start="2098" data-end="2101"> <h2 data-start="2103" data-end="2135"><strong data-start="2106" data-end="2135">What Makes You Successful</strong></h2> <ul data-start="2137" data-end="2664"> <li data-start="2137" data-end="2218"> <p data-start="2139" data-end="2218"><strong data-start="2139" data-end="2183">Previous scheduling or intake experience</strong> (home health strongly preferred)</p> </li> <li data-start="2219" data-end="2313"> <p data-start="2221" data-end="2313"><strong data-start="2221" data-end="2240">Detail oriented</strong> with excellent verbal, written, and interpersonal communication skills</p> </li> <li data-start="2314" data-end="2405"> <p data-start="2316" data-end="2405"><strong data-start="2316" data-end="2357">Friendly, professional phone presence</strong> and comfortable handling <strong data-start="2383" data-end="2403">high call volume</strong></p> </li> <li data-start="2406" data-end="2458"> <p data-start="2408" data-end="2458">Strong organizational and time-management skills</p> </li> <li data-start="2459" data-end="2526"> <p data-start="2461" data-end="2526">Ability to prioritize and multitask in a fast-paced environment</p> </li> <li data-start="2527" data-end="2558"> <p data-start="2529" data-end="2558">Strong computer proficiency</p> </li> <li data-start="2559" data-end="2605"> <p data-start="2561" data-end="2605">Knowledge of medical terminology preferred</p> </li> <li data-start="2606" data-end="2664"> <p data-start="2608" data-end="2664">Ability to work independently with minimal supervision</p> </li> <li data-start="2606" data-end="2664"><strong>Willingness to work occasional weekends and holidays as required to support patient care and operational coverage</strong></li> </ul> <hr data-start="2666" data-end="2669"> <h2 data-start="2671" data-end="2694"><strong data-start="2674" data-end="2694">Work Environment</strong></h2> <ul data-start="2696" data-end="2782"> <li data-start="2696" data-end="2740"> <p data-start="2698" data-end="2740"><strong data-start="2698" data-end="2709">On-site</strong> at our Walnut Creek location</p> </li> <li data-start="2741" data-end="2767"> <p data-start="2743" data-end="2767"><strong data-start="2743" data-end="2765">Full-time position</strong></p> </li> <li data-start="2768" data-end="2782"> <p data-start="2770" data-end="2782">Not remote</p> </li> <li data-start="2768" data-end="2782"><strong>Schedule may include weekends and holidays based on business needs</strong></li> </ul>