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About the role
About the role
Skills, Knowledge & Expertise
- Previous experience in a host, reception, guest services or customer-facing hospitality role
- Passion for delivering exceptional guest experiences
- Excellent communication and interpersonal skills
- Confident, professional and approachable manner
- Strong organisational skills and attention to detail
- Ability to remain calm and professional in busy service environments
- Flexible approach to working evenings, weekends and event days
- Experience within premium, luxury or lifestyle hospitality environments
- Experience using reservations systems such as SevenRooms, OpenTable or similar
- Experience within restaurant, hotel, event or stadium hospitality operations
- Experience working with VIP guests and premium service environments
Why Join Us?
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Employee Discounts Platform (Blackhawk) – cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
Perks & benefits
- Medical Insurance
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