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About the role
<p><strong>The Role… </strong></p>
<p><span data-contrast="auto">At Soho House, as a </span><span data-contrast="auto">Housekeeping Supervisor</span><span data-contrast="auto"> you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto">You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<hr>
<p><strong>What's in it for you?</strong></p>
<ul>
<li>Weekly Pay</li>
<li>Team meal whilst on shift prepared by our chefs</li>
<li>Soho Friends Membership</li>
<li>50% Team discount on Food & Drink, 7 days a week</li>
<li>Staff Room Rates</li>
<li>Health Cash Plan (Option to add up to 2 additional dependents)</li>
<li>Dental Plan (option to add up to additional 2 dependents)</li>
<li>Birthday Day Off after 1 years continuous service </li>
<li>Up to 50% Staff Discount on Cowshed & Soho Home</li>
<li>In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.</li>
<li>Free Counselling Sessions</li>
<li>Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.</li>
<li>Continuous training to develop yourself personally and professionally</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
</ul>
<p>Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career</p>
<hr>
<p><strong>Key duties…</strong></p>
<ul>
<li><span data-contrast="auto">Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Lead by example, promoting a positive team environment and strong work ethic.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
</ul>
<hr>
<p><strong>What we are looking for...</strong></p>
<p><span data-contrast="auto">A successful </span><strong><span data-contrast="auto">Housekeeping Supervisor </span></strong><span data-contrast="auto">for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. </span><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Strong understanding of cleaning techniques, guest service, and back-of-house procedures</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Experience leading and motivating a team in a fast-paced environment</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Excellent communication, time management, and organisational skills</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Detail-oriented with a proactive approach to problem solving</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Working knowledge of housekeeping systems or software is a plus</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
Perks & benefits
- Dental Insurance
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