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Houseman

Kempinski Hotels
Ghana - AccraOn-site1w ago

About the role

Key Responsibilities

  • Attend the daily line up in time and well groomed.
  • Ensure security of any assigned keys and beeper.
  • Review assignment sheet and update completed assignments.  Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
  • Organize work duty priorities.
  • Review assigned area and complete general removal of any trash or debris.
  • Stock cleaning carts with designated supplies and equipment.
  • Clean designated areas with proper chemicals, tools and equipment.
  • Ensure that nothing is stored in stairwells, fire exits and lift landings.
  • Remove dust, dirt, marks and fingerprints from doors and door frames.
  • Polish all brass surfaces to a high gloss.
  • Empty vacuum cleaner bags, replace and clean machines.
  • Stock vending machines in public and employee bathrooms.
  • Be fully aware of the Laundry Pick up policy and be able to assist the Laundry Attendant.
  • Report any damages or maintenance problems to the Supervisor.
  • Turn over any lost and found items to the Supervisor.
  • Adhere to all company procedures and policies.
  • Ensure that housekeeping pantries are stocked with sufficient linen.
  • Assist room attendants with transport linen guest room to housekeeping pantries.

Skills, Knowledge & Expertise

  • Vocational School Certificate is preferable
  • 2 years working experience in a similar role
  • Previous hotel-related experience beneficial
  • Ability to satisfactorily communicate in English with guests, management, hotel personnel and service company representative to their understanding.
  • Flexibility in terms of scheduling
  • Knowledge of proper chemical handling 
  • Physical ability to handle heavy duties
  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Discreet
  • Efficient

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