
About the role
Talent Acquisition & Onboarding
Manage the full recruitment lifecycle for all corporate and store positions, from job posting and sourcing to interviewing and offer negotiation.
Develop and implement effective recruitment strategies to attract a diverse and high-quality candidate pool for high-volume retail roles.
Conduct new employee onboarding and ensure a positive, informative experience that sets up new hires for success.
2. Performance Management & Training
Administer the company-wide performance review program, ensuring consistency and fairness across all departments.
Work with department managers to address performance issues and develop staff through coaching and corrective action plans.
Design and deliver training programs on topics such as compliance, management skills, customer service, and company policies.
3. Employee Relations & Engagement
Serve as the primary point of contact for employee inquiries regarding policies, benefits, compensation, and general HR matters.
Conduct thorough and objective investigations into employee complaints, harassment allegations, and other workplace issues.
Develop and execute programs to boost employee morale, satisfaction, and retention in the retail environment (e.g., employee appreciation events, recognition programs).
4. Compensation & Benefits Administration
Administer employee benefits programs, including enrollments, terminations, and annual open enrollment.
Ensure accurate and timely processing of payroll data (in partnership with finance/payroll providers).
Conduct compensation benchmarking for key retail roles to ensure competitive and equitable pay structures.
5. HR Compliance & Policy
Ensure the company's HR practices comply with all federal, state, and local employment laws and regulations.
Maintain and update the Employee Handbook, HR policies, and standard operating procedures.
Manage and maintain all employee records, ensuring data integrity and confidentiality.
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