HR Ops Intern (Part-Time or Full-Time)

• Ability to work 25+ hours per week
• Commitment to a minimum 12-week internship program
• Availability to work onsite at our Austin headquarters
• Interest in gaining hands-on experience in Human Resources and Talent Acquisition

Key Responsibilities

• Assist with recruitment as needed, under supervision of the HR Generalist. Tasks may include updating job descriptions, drafting job ads, vetting resumes, sending out assessments, conducting reference checks & drafting offer letters. 
• Coordinate the new hire onboarding process including:
  • Pre-boarding tasks and communication with incoming employees
  • Add to all necessary systems 
  • Send and track new hire surveys
  • Prepare and send out new hire bags and anniversary gifts
• Assist with responding to basic employee inquiries, routing more complex issues to the HR Generalist or HR Leadership team.
• Assist with maintaining employee files, upkeep and administration
  • Administrative tasks for employee terminations (removing from systems, communication, etc.)
  • Administrative tasks for employee changes (drafting paperwork, updating systems, communication, etc.)
• Tracking course completion in the LMS to ensure compliance. Send regular reminders to staff and escalate to leadership as appropriate.
• Assist with maintaining all People systems & software including but not limited to: Paylocity (HRIS), WorkTango (Recognition platform), Lessonly (LMS), Daily Drop (company intranet), Pingboard (Org Chart) and Pinpoint (ATS)
• Collaborate with the HR team to support new and existing HR and recruiting initiatives
• All other duties, tasks and projects as assigned 

Skills, Knowledge & Expertise

• Strong organizational skills and attention to detail 
• Ability to maintain a high level of employee confidentiality
• Ability to work independently 
•  Ability to prioritize and manage multiple workflows and responsibilities
• Excellent interpersonal, organizational and communication skills (verbal and written)
• Ability to explain complex processes in simple terms
• Must be able to work well with others in a team environment and interact comfortably with employees at every level of the organization 

Required education and experience

•  Ability to commit to a minimum 12-week internship program
• Proficiency with Google suite and Microsoft Office products, particularly excel
• Minimum of High School Diploma or equivalent
• Obtained or currently pursuing a degree in HR, Organization Development, Business Admin or related field. Relevant work experience may be considered in lieu of educational requirements.

• Obtained or currently pursuing a degree in HR, Organization Development, Business Admin or related field
• Familiarity with HR compliance, processes, and tools
• 1+ years of work experience in customer service, healthcare, or related field