HR Systems Manager (Workday & AI)

<p><span style="font-size: 10pt;"><strong>About Wunderkind:</strong></span><br><br><span style="font-size: 10pt;">Wunderkind is&nbsp;a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue.<span data-cid="2a0c5fb1-1eca-423c-a50e-c44ccd4795c0"> Founded in 2010, </span>Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads.&nbsp;We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.”&nbsp;We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.</span></p> <p><span style="font-size: 10pt;"><strong>About the Role:</strong></span></p> <p><span style="font-size: 10pt;">As the HR Systems Manager (Workday &amp; AI), you will be based remotely within the UK, with a preference (though not essential) for someone who can occasionally commute to the Manchester area for co-working sessions.&nbsp;</span></p> <p><span style="font-size: 10pt;">The primary aim of this role is to serve as our internal Workday helpdesk while simultaneously acting as the HR department's dedicated AI, automation, and integration expert. You will play a pivotal role in optimizing all areas of our HR technology stack, building seamless automation workflows, and systematically decluttering highly complex Workday configurations and data to ensure operational scalability.</span></p> <h3><span style="font-size: 10pt;"><strong>Role Responsibilities:</strong></span></h3> <ul> <li><span style="font-size: 10pt;">Act as the primary helpdesk support resource for all internal Workday queries, troubleshooting configurations, and resolving data discrepancies.</span></li> <li><span style="font-size: 10pt;">Serve as the HR department's leading expert on generative AI tools, modern automation workflows, and custom platform integrations.</span></li> <li><span style="font-size: 10pt;">Audit, refine, and systematically declutter highly complex Workday configurations, core business processes, and underlying data architectures.</span></li> <li><span style="font-size: 10pt;">Optimize and continuously manage all areas of our broader HR technology stack to ensure performance, compliance, and cross-platform synchronization.</span></li> <li><span style="font-size: 10pt;">Design, build, and maintain smooth integrations between Workday and supplementary applications to eliminate manual administrative bottlenecks.</span></li> <li><span style="font-size: 10pt;">Collaborate cross-functionally to identify automation opportunities within core HR processes, leveraging AI models to drive team efficiency and scale operations.</span></li> <li><span style="font-size: 10pt;">Help develop and operationalize best practices by creating system training materials, clear technical documentation, and customer-facing guides for internal teams.</span><br><span style="font-size: 10pt;">&nbsp;</span></li> </ul> <h3><span style="font-size: 10pt;">About You:</span></h3> <p><span style="font-size: 10pt;">The ideal candidate will be a highly motivated, analytical, and forward-thinking systems professional with a passion for HR technology and artificial intelligence. Most importantly, you will exhibit the following traits:</span></p> <ul> <li><span style="font-size: 10pt;">Outstanding troubleshooting, analytical, and problem-solving abilities coupled with superb communication skills to relay your solutions.</span></li> <li><span style="font-size: 10pt;">Detail-oriented with a sharp focus on data integrity, configuration hygiene, and project prioritization.</span></li> <li><span style="font-size: 10pt;">An entrepreneurial and resourceful mindset, particularly regarding how emerging AI technologies can streamline traditional operational workflows.</span></li> <li><span style="font-size: 10pt;">Comfortable operating in a fast-paced, high-growth environment where technical systems and responsibilities may shift.</span></li> <li><span style="font-size: 10pt;">A healthy dose of humility and a deeply collaborative mindset to support the wider team as a dedicated resource</span></li> </ul> <h3><span style="font-size: 10pt;">Required Qualifications:</span></h3> <ul> <li><span style="font-size: 10pt;">A non-negotiable minimum of 3 years of deep, hands-on technical experience working in-depth with Workday system administration and configuration</span></li> <li><span style="font-size: 10pt;">Workday PRO HCM certification is a strong advantage</span></li> <li><span style="font-size: 10pt;">Demonstrable experience working with generative AI tools, connecting these to big data to support stakeholder decision-making, reporting and agentic operations — with a strong preference for practical exposure to Claude and/or Gemini.</span></li> <li><span style="font-size: 10pt;">Prior hands-on experience or functional familiarity with any of our remaining tech stack platforms sits in the highly desirable category: Lattice, Greenhouse, Jira, Google Workspace, and ADP.</span></li> <li><span style="font-size: 10pt;">Proven track record of managing system integrations, data cleaning operations, and technical system overhauls.</span></li> </ul>