Human Resource Business Partner - Field Operations

Key Responsibilities

1. HR Business Partnership (Field Teams)

•  Partner closely with field team managers to enable workforce planning, performance, and engagement.
• Work with other departments to ensure HR initiatives are integrated and aligned with overall business strategies.
• Serve as the primary HR contact for all field-based employees and managers.

2. Employee Relations & Case Management

• Manage employee relations matters for field teams, including disciplinary cases, grievances, absenteeism, sick leave management, and misconduct.
• Guide field managers on proper documentation and fair, compliant people management practices.
• Ensure consistent application of company policies across all regions.

3. Performance Management & Engagement

• Oversee performance management cycles for field staff, including goal setting, appraisals, and performance improvement plans (PIPs).
• Drive engagement initiatives targeted at field employees to improve motivation, retention, and productivity.

4. Recruitment, Onboarding & Workforce Readiness

• Oversee the end-to-end recruitment process and ensure that the organisation attracts and hires the best talent in the market.
• Ensure effective onboarding and induction of field employees, including policy awareness, code of conduct, and HR processes.
• Facilitate learning and development programs and initiatives that provide internal development opportunities for employees.

5. HR Operations & Compliance

• Ensure compliance with Tanzanian labour laws, internal HR policies, and Sun King procedures.
• Maintain accurate and up-to-date employee records for field teams.

6. Data, Reporting & Continuous Improvement

• Track and assess HR metrics for field teams (attrition, absenteeism, disciplinary cases, engagement trends).
• Provide regular insights and recommendations to HR leadership and business stakeholders.
• Continuously improve HR practices to better strengthen a large, distributed field workforce.

You might be a strong candidate if you have:

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field.
• 3–5 years of progressive HR experience, with strong hands-on exposure to field-based or distributed teams.
• Proven experience working with sales, operations, or agent-driven field teams.
• Solid experience in employee relations, disciplinary processes, and labour law application in Tanzania.
• Experience supporting high-volume or geographically dispersed workforces is essential.
• Have the ability to communicate with fluency in both written and spoken English and Kiswahili.

What Sun King Offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry 
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards a profound impact on people and the planet. 
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.