Human Resources Compliance Lead

<p><strong>HR Compliance Lead</strong></p> <p><strong>About the Role</strong></p> <p>Reflex is growing fast—operating across 25+ states with thousands of W2 retail associates powering stores nationwide. As we scale, compliance and HR operations have become mission-critical. We're looking for an HR Compliance Lead to own this function end-to-end: keeping us legally sound across a complex, multi-state regulatory landscape while setting a new standard for how modern, flexible workforces are supported.</p> <p>If you're energized by building from scratch, thrive at the intersection of employment law and operations, and care deeply about the workers you protect—we'd love to meet you.</p> <p><strong>What You'll Do</strong></p> <ul> <li>Own multi-state HR compliance across 25+ states, including wage and hour laws, worker classification, paid leave, sick leave, predictive scheduling, and evolving employment regulations</li> <li>Serve as the primary escalation point for complex worker concerns, investigations, and policy issues</li> <li>Partner with Legal on employment law changes, risk assessments, and mitigation strategies</li> <li>Develop scalable processes for onboarding, managing, and offboarding W2 workers in compliance with state-specific labor laws</li> <li>Oversee federal and state regulatory compliance including leave of absence administration, workers' compensation, and unemployment requirements</li> <li>Manage unemployment claims, employment verifications, and state-specific reporting for worker separations</li> <li>Own and maintain the employee handbook, ensuring policies stay current with federal and state law across all operating jurisdictions</li> <li>Conduct regular compliance audits of HR processes and documentation; identify gaps, implement corrective actions, and report findings to leadership</li> <li>Manage I-9 administration and ensure ongoing compliance with employment eligibility verification requirements</li> <li>Build and maintain compliance reporting cadences that give HR and leadership visibility into risk and regulatory status</li> <li>Collaborate with Product and Engineering to embed compliance requirements directly into our platform and tooling</li> <li>Proactively identify regulatory risk as we expand into new states and implement safeguards ahead of exposure</li> <li>Train internal teams and managers on compliance best practices, employment policies, and legal obligations</li> <li>Lead preparation for audits, government reporting, and other workforce regulatory requirements</li> </ul> <p><strong>Who You Are</strong></p> <ul> <li>5+ years of experience in HR compliance, employment law, or workforce operations</li> <li>SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred</li> <li>Deep expertise in multi-state employment regulations—especially wage &amp; hour, paid leave, and scheduling laws</li> <li>Experience managing compliance for large, distributed hourly or shift-based workforces; flexible W2 workforce experience is a strong plus</li> <li>Sharp legal and risk judgment—you know when to act, when to escalate, and how to translate law into operational reality</li> <li>Operationally-minded builder who designs systems and workflows that scale with the business</li> <li>Comfortable in a fast-moving, early-stage environment where the playbook is still being written</li> <li>Genuine passion for improving the work experience of hourly retail associates</li> </ul> <h3><br><br><br></h3>