Human Resources Generalist

<div class="content-intro"> <p><img style="max-width: 100%;" src="https://www.jometer.com/v2/track?c=j9z3&amp;a=2" width="1" border="0"></p></div><p></p> <p><strong>At Quest Defense Systems &amp; Solutions, our people are at the center of everything we do.&nbsp;</strong></p> <p><strong>We are seeking an experienced Human Resources Generalist </strong>to help deliver an exceptional employee experience across a growing population of engineering and technical professionals. As a key member of the People &amp; Culture team, this role is responsible for supporting onboarding, employee communications, HR operations, and employee lifecycle administration while helping ensure a consistent, engaging, and compliant experience for employees across the organization.</p> <p>This role requires a highly organized, professional, and detail-oriented HR practitioner who can operate effectively in a fast-paced, multi-state environment with a strong focus on operational excellence, compliance, and communication. The HR Generalist will lead new employee orientations, prepare employee documentation and communications, support HR systems and processes, and serve as a trusted resource for employees throughout their lifecycle with the company.</p> <p>This position plays an important role in helping the organization build scalable people practices, improve process discipline, and strengthen employee and manager communication.</p> <p><strong>Due to the nature of this role, all candidates must be U.S. citizens or U.S. Persons. </strong></p> <p><strong>This role is hybrid. All candidates must reside in Cincinnati, OH.</strong></p> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Employee Onboarding &amp; Orientation</strong> <ul> <li>Lead and facilitate new employee orientation programs for employees across multiple locations and states</li> <li>Coordinate onboarding activities to ensure a positive, welcoming, and compliant employee experience</li> <li>Prepare onboarding materials, presentations, and communication tools</li> <li>Partner with managers, Talent Acquisition, IT, Payroll, and other teams to ensure onboarding readiness</li> <li>Support onboarding workflows and documentation within HR systems</li> </ul> </li> <li><strong>Employee &amp; Manager Communications</strong> <ul> <li>Create, edit, and maintain HR communications across multiple channels</li> <li>Develop and maintain communication templates, toolkits, and HR resource materials</li> <li>Draft employee letters and HR-related documentation</li> <li>Support communication planning and execution for HR programs, meetings, and organizational updates</li> </ul> </li> <li><strong>HR Operations &amp; Employee Lifecycle Support</strong> <ul> <li>Support employee lifecycle activities, including new hires, job changes, promotions, transfers, and offboarding</li> <li>Ensure HR records and employee documentation are complete and accurate</li> <li>Assist with HR process documentation and standard operating procedures</li> <li>Support compliance-related documentation and tracking requirements</li> <li>Partner with Payroll and HR to ensure data accuracy and timely processing</li> </ul> </li> <li><strong>HR Operations &amp; Employee Lifecycle Support</strong> <ul> <li>Monitor and respond to HR support tickets, employee inquiries, and service requests in a timely and professional manner</li> <li>Serve as a primary point of contact for employee questions</li> <li>Triage and route inquiries to the appropriate HR, Payroll, Benefits, or leadership team members as needed</li> <li>Track ticket status, resolution timelines, and recurring themes to improve employee experience and process effectiveness</li> <li>Maintain accurate documentation of employee requests and resolutions</li> <li>Support the development of self-service tools, FAQs, and knowledge resources to reduce repetitive inquiries</li> <li>Help establish consistent service standards and response expectations for HR support activities</li> </ul> </li> <li><strong>HR Meetings &amp; Event Coordination</strong> <ul> <li>Prepare materials and logistics for HR-led meetings and employee sessions</li> <li>Coordinate meeting setup and technology support using Microsoft Teams and related platforms</li> <li>Manage meeting invitations, recordings, attendance tracking, and follow-up communications</li> <li>Assist with presentations, employee engagement activities, and HR events</li> </ul> </li> <li><strong>Compliance &amp; Operational Excellence</strong> <ul> <li>Support compliance with multi-state employment requirements and company policies</li> <li>Maintain confidentiality and professionalism in handling employee information</li> <li>Help improve HR process consistency, documentation, and operational discipline</li> <li>Identify opportunities to improve communication, efficiency, and employee experience</li> </ul> </li> </ul> <p><strong>Required Qualifications:</strong></p> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or a related field</li> <li>PHR certification</li> <li>5+ years of experience in Human Resources, HR Operations, People Operations, or a related HR function</li> <li>Experience supporting employee onboarding, employee lifecycle administration, and HR operations processes</li> <li>Experience working in a multi-state employment environment</li> <li>Working knowledge of employment laws, HR compliance requirements, and confidentiality standards</li> <li>Experience utilizing HRIS platforms (ADP experience preferred)</li> <li>Strong written and verbal communication skills</li> <li>Excellent organizational skills with strong attention to detail</li> <li>Ability to manage multiple priorities in a fast-paced, growing organization</li> <li>Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams</li> <li>Ability to work in a hybrid environment with regular onsite presence in Cincinnati, Ohio</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Experience facilitating new hire orientation and onboarding programs</li> <li>Experience managing employee inquiries, HR ticketing systems, or shared services support functions</li> <li>Experience supporting remote, hybrid, and onsite employee populations</li> <li>Experience creating HR communications, templates, SOPs, and employee-facing documentation</li> <li>Experience with ADP Workforce Now or similar HRIS platforms</li> <li>Experience with Greenhouse or other applicant tracking/onboarding systems</li> <li>Experience supporting engineering, manufacturing, aerospace, defense, technology, or other highly technical workforces</li> <li>Experience working in a rapidly growing or evolving organization</li> <li>Familiarity with SharePoint and employee communication platforms</li> </ul> <p><strong>The QDSS Advantage:&nbsp;&nbsp;</strong></p> <p>At QDSS, our advantage is purpose-driven work, collaborative teams, and complex challenges that push boundaries and build lasting impact.&nbsp;You’ll&nbsp;grow your career while contributing to mission-critical programs that demand excellence and shape the future.&nbsp;</p> <p><u>What&nbsp;You’ll&nbsp;Find Here</u>&nbsp;</p> <ul> <li>Work That Matters – Next-generation, safety- and mission-critical projects where your contributions have real-world impact.&nbsp;</li> <li>Growth&nbsp;That’s&nbsp;Supported – Competitive compensation, employer-matched 401(k), certification&nbsp;assistance, and clear opportunities for advancement.&nbsp;</li> <li>A Culture That Works – A flexible, collaborative, and people-first environment where teamwork, innovation, and balance are valued.&nbsp;</li> </ul> <p><u>Benefits Include</u>&nbsp;</p> <ul> <li>Competitive pay, comprehensive medical/dental/life&nbsp;and disability coverage, 401(k) with employer match, professional development support, and a flexible, friendly workplace.&nbsp;</li> </ul> <p></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Full compensation package is based on candidate experience and certifications</p></div><div class="title">Pay Ranges</div><div class="pay-range"><span>$72,500</span><span class="divider">&mdash;</span><span>$86,000 USD</span></div></div></div>