In-Room Dining Supervisor (f/m/d)

Key Responsibilities

• Coordinating with Waiter/ Waitress & Minibar Attendant.
• Responsible for taking orders by phone and correct booking in POS communication to service and kitchen.
• Active explanation and sale of all food/drinks offered as well as offering alternatives.
• Monitoring of utilities, supplies and removal of waste.
• Ensuring that the workplace and its surroundings are always kept clean and organised.
• Organising and carrying out preparation and follow-up tasks.
• Dealing courteously and efficiently with guest enquiries and complaints and reporting to supervisor(s).
• Competent use of the POS system to the level of training required in the department.
• Support with stocktaking of products and work equipment.
• Supervision of service and taking over instructions for the team. 

Skills, Knowledge and Expertise

• Completed training in a comparable hotel and professional experience in upscale gastronomy
• Several years of experience in a similar position
• In addition to your impeccable appearance and well-groomed appearance, you impress with your natural charm, communication skills and knowledge of human nature
• Ability to work under pressure, flexibility and very high quality awareness
• Structured and organised way of working
• Great interest in team-oriented work
• Very good knowledge of German and English; any other language is an advantage

Benefits

• Live and work in the heart of the Engadine Alps
• A wide range of creative opportunities
• Pleasant working atmosphere in a young and dynamic team
• International career prospects and development opportunities
• Outstanding employee benefits in all Kempinski Hotels
• Staff accommodation in the immediate vicinity of the hotel incl. washing facilities, fitness & communal room and a wide range of meals in our staff restaurant. Laundry facilities, fitness & communal room, kitchen and a wide range of meals in our staff restaurant
• Free use of the in-house daycare centre to look after employees' children 
• Monthly employee activities such as ski, snowboard and cross-country skiing courses, hiking excursions, spa evenings and German courses
• Internal ‘Feel Good Committee’ to help shape all welfare issues