Inbound Consultant

Key Responsibilities

• Support national sales and keep supply chain operations running smoothly.
• Prepare quotations and identify new business opportunities.
• Manage tickets and ensure systems and compliance records are always up to date.
• Coordinate daily material movements with Transport and Site Operations.
• Build strong customer relationships and handle enquiries promptly.
• Liaise with hauliers to book loads and secure competitive rates.
• Maintain internal admin, including SharePoint, databases, and general office support.
• Clear outstanding tickets weekly and support Finance when needed.
• Research new leads and share relevant market insights with the team.

Skills, Knowledge and Expertise

Essential Skills

• Strong understanding of sales support and supply chain operations.
• Ability to prepare accurate quotations and identify new business opportunities.
• Excellent organisational skills with the ability to manage tickets and maintain accurate system records.
• Confident collaborator, able to coordinate daily activities with Transport, Operations, and wider internal teams.
• Strong customer service skills, with the ability to build and maintain effective relationships.
• Experience liaising with hauliers and securing competitive rates.
• Solid administrative abilities, including SharePoint and database management.
• High attention to detail with the ability to resolve outstanding tasks promptly and efficiently.
• Strong communication skills, with the ability to respond to queries professionally and in a timely manner.
• Proactive mindset with the ability to research leads and work independently.

Desirable Skills

• Experience supporting finance processes or working closely with Finance teams.
• Understanding of market trends within the supply chain, logistics, or renewable energy sectors.
• Previous experience in a fast‑paced sales, logistics, or operations environment.
• Familiarity with CRM or ticket‑management systems.

Benefits

• Health cash plan & virtual GP access
• Pension scheme & life assurance
• Employee referral scheme
• High street discounts
• Driver representatives & employee forum
• Personal development opportunities
• Employee Assistance Programme
• Free eye tests