Incident Response Manager

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

 The Impact you will have in this role:

 

Expectations of the Incident Response Manager:

• Be accountable for the APAC team’s day to day operations and strategic performance. 
• Model appropriate behavior, attitude, and tone for your team.
• Effectively delegate tasks, empower team members, and remove impediments to accomplish the mission.
• Effectively communicate expectations, goals, and objectives to the team. 
• Act as Incident Commander on major incidents and as an escalation point for your team for critical tasks.
• Set and achieve high-quality goals and objectives for the team and work with team members to develop high-performing individual goals that align with team goals.
• Attract and retain high-quality team members that match with the team’s mission and objectives.
• Evaluate, train, mentor, and develop each of your team members to make them as successful as possible at DTCC.
• Utilize metrics, feedback from team leads, feedback from stakeholders, threat intelligence, and industry best practices to continuously evaluate and improve security posture.
• Lead and evangelize training, process improvements, reporting, and other key initiatives.
• Occasionally travel to conferences, training, and other DTCC offices (up to 20%).
• Be the escalation contact for on-call rotation and perform emergency after-hours work when needed.
• Create messaging, socialize CS&R programs, and evangelize security at DTCC.

 

To succeed in this role, you should:

• Have at least five (5) years previous experience in cyber security or security operations. 
• Have experience successfully leading technical projects requiring collaboration with multiple people.
• Demonstrate superior tactical leadership of teams to accomplish technical tasks and projects.
• Demonstrate strategic leadership by setting goals, developing plans of actions, assigning tasks, measuring progress, and motivating team members to accomplish goals.
• Demonstrate the ability to produce written reports including detailed analysis and recommendations.
• Demonstrate the ability to convey complex technical concepts to both technical and non-technical audiences.
• Demonstrate the ability to take minimal high-level requirements and independently produce and execute an action plan to accomplish tasks.
• Demonstrate the ability to independently prioritize and manage several important tasks. 
• Demonstrate the ability to proactively identify and address potential issues without specific direction.
• Demonstrate emotional intelligence and understanding of management principles.
• Demonstrate a strong desire to achieve and contribute to a high-performing team.