Independence Plus Support Worker

Key Responsibilities

• Promote the aims and ethos of the College both within the teaching and learning context and within the corporate life of the College.
• Understand and respect individual client’s right, choices, personal dignity, privacy and aspirations.
• Appreciate and comply with CQC Regulations in relation to residential care.
• To administer prescribed Medication and Homely Remedies to clients as required, closely following QAC’s Handling and Administering Medication policy. To immediately act up any medication errors. 
• To support clients with healthcare needs including, but not limited to, Diabetes and Epilepsy.
• Help plan, promote and maintain good care practice and contribute positively to teamwork through good communication with other IP support staff and attend team meetings.
• To monitor daily support and achievements via the ‘Care Log’ system on Databridge MIS
• Contribute to the implementation of support plans, risk assessments, clients’ reviews, and targets.
• Liaise with clients’ families, where appropriate.
• Initiate and be involved in clients’ leisure activities.
• Encourage integration and inclusion into the wider social community
• Maintain effective record systems to a quality standard, which complies with internal and external regulations.
• Actively partake in professional supervision and attend mandatory training as required
• To have a flexible approach to rota requirements within the remit of service need as directed by IP Manager and seniors, including sleep ins on a rota basis (for which there is an additional nightly payment).
• To work under the guidance of the IP Manager and seniors on a day to day basis
• Become familiar with all policies and procedures, including Health and Safety, Clients Complaints procedures, First Aid and Safeguarding.
• To be able to relate, motivate and communicate with young adults with disabilities.
• To be able to communicate effectively, both verbally and in writing.
• Have a willingness to complete training and the care certificate by demonstrating the necessary competencies
• To be able to follow company policies and procedures
• To have previous experience within a care setting (can be paid, voluntary, carer or support worker IP experience)
• To be able to make effective working relations with other members of the IP team.
• To have an understanding of and commitment to equal opportunities.
• To be able to keep calm and follow procedures in stressful situations.
• To be committed to supporting residential clients to develop their independent skills and to support them with transition post college
• To have a proven ability to complete written reports 

Skills, Knowledge and Expertise

Why work at Queen Alexandra Charity Birmingham

•  Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF) 
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
•  Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.