Infrastructure Operations Manager Data Center Texas

<p>&nbsp;</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Infrastructure Data Center Operations Manager</strong></p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Position Overview</strong> We are seeking an experienced Infrastructure Data Center Operations Manager to lead and oversee all aspects of our data center operations. This role is responsible for ensuring optimal performance, reliability, security, and efficiency of our data center infrastructure while managing teams, processes, and vendor relationships. The ideal candidate will combine technical expertise with strong leadership capabilities to drive operational excellence.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Key Responsibilities</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Operations Management: Direct day-to-day operations of the data center facility, including monitoring system performance, managing capacity, and ensuring 24/7 operational continuity</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Team Leadership: Recruit, train, mentor, and supervise data center operations staff; foster a culture of safety, accountability, and continuous improvement</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Infrastructure Oversight: Manage and maintain critical infrastructure systems including power distribution, cooling systems, server hardware, networking equipment, and backup systems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Incident Management: Lead incident response efforts, troubleshoot operational issues, and implement preventive measures to minimize downtime</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Performance Monitoring: Implement and maintain monitoring systems; analyze metrics related to uptime, efficiency, energy consumption, and cost</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Compliance &amp; Safety: Ensure adherence to industry standards, regulatory requirements, and internal policies; maintain safe working conditions and security protocols</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Vendor Management: Coordinate with external vendors and service providers; manage contracts, SLAs, and performance expectations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Documentation &amp; Planning: Develop standard operating procedures, disaster recovery plans, and capacity planning strategies</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Budget Management: Monitor operational budgets and identify cost optimization opportunities without compromising quality or reliability</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Required Qualifications</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience: Minimum 5+ years in data center operations or infrastructure management roles</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Technical Knowledge: <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong understanding of data center infrastructure (HVAC, power systems, physical security)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with server hardware, networking equipment, and storage systems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Knowledge of monitoring and management tools</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Leadership Skills: Proven experience managing technical teams and supervising multiple personnel</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Problem-Solving: Excellent troubleshooting and analytical abilities; capability to handle high-pressure situations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Communication: Clear written and verbal communication skills; ability to interact with technical and non-technical stakeholders</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Education: Bachelor's degree in IT, Engineering, or related field (or equivalent professional experience)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Certifications: Industry certifications (e.g., ITIL, Data Center Operations) preferred</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Desired Qualifications</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with cloud infrastructure or hybrid environments</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Knowledge of energy efficiency and green data center practices</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Project management experience</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Background in IT Service Management (ITSM)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Six Sigma or process improvement certifications</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Key Competencies</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strategic thinking and operational planning</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Leadership and team management</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Technical problem-solving</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Customer/stakeholder focus</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Attention to detail and quality assurance</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Adaptability and crisis management</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Budget and resource management</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Project coordination</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Physical Requirements</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to work flexible schedules, including on-call availability</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Capability to work in climate-controlled, equipment-dense environments</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to lift and move equipment (up to 25–50 lbs. regularly)</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Work Environment</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Data center facility with controlled climate, noise, and electromagnetic conditions</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Potential for on-call/emergency response duties</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">May require travel for training or vendor coordination</li> </ul> <p class="font-claude-response-body break-words whitespace-normal">We are an equal opportunity employer committed to building a diverse and inclusive workforce.</p> <p>&nbsp;</p><div class="content-conclusion"><p><em>For information on how Nscale handles candidate personal data, please see our Employee &amp; Candidate Privacy Notice:&nbsp;<a href="https://drive.google.com/file/d/1QK5Yg04WHD9K9IAtJgQWubJZC9oLvatK/view?usp=sharing" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://drive.google.com/file/d/1QK5Yg04WHD9K9IAtJgQWubJZC9oLvatK/view?usp%3Dsharing&amp;source=gmail&amp;ust=1765375172804000&amp;usg=AOvVaw2Ncte4rmlGl8OKuFuDgDtx">Here.</a></em></p></div>