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Inside Sales Advisor
CPI Security
Charlotte1mo ago
About the role
<p style="margin: 0px;"> </p>
<p style="margin: 0px;"><span style="font-size: 12pt; color: #333333; font-family: arial, helvetica, sans-serif;"><strong>CPI Security, a leader in the security and automation solutions industry, is looking for a Sales Advisor to join our growing Inside Sales team at our incredible corporate headquarters in Charlotte, NC! </strong>This is more than “just a job” – it’s your chance for a fulfilling and purpose-driven career. As a Sales Advisor, you will play a leading role in our mission to protect our customers and what matters most to them. </span><span style="font-size: 12pt; color: #333333; font-family: arial, helvetica, sans-serif;">In this role, you'll work with homeowners to determine their needs and customize CPI home security and automation packages. There’s no cold calling, customers come to you! </span><span style="font-size: 12pt; color: #333333; font-family: arial, helvetica, sans-serif;">This isn’t just any sales job – you will make a difference in customers’ lives by helping them protect what matters most. </span></p>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What You'll Do:</strong></span></p>
<ul>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Sell residential, commercial, and new construction Security and Home Automation products and services via incoming phone calls </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Promote, accurately describe and sell the details of our services or products in a knowledgeable manner, including upselling & cross selling when possible </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Actively listen to customers’ needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Pursue customers in Salesforce and other CRM systems via outbound calls to further develop customer base </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Excel in a fast-paced, sales driven environment where exceeding sales goals leads to long term success </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Provide best-in-class customer care in all interactions </span></li>
</ul>
<p> </p>
<p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="color: #333333;">What We're Looking For:</span></strong></span></p>
<ul>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Upbeat personality and a fun, positive attitude </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">1-2 years previous sales experience preferred, but not required </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong customer service and people skills </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to consistently meet and exceed sales quotas </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Coachability with a desire to grow professionally </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to work a flexible schedule, including weekends </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience with CRM system such as SalesForce is a plus, but not required </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Exceptional sales skills are a plus, particularly with strong upselling and closing abilities </span></li>
</ul>
<p style="margin: 0px;"> </p>
<p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="color: #333333;">What’s In It For You:</span></strong></span></p>
<ul>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">$60,000 to $90,000 Annual Compensation</span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Base hourly rate with tiered commission structure, performance based, training and quarterly bonus</span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Higher shift pay for working nights and weekends </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Free monitored security system after 90 days. </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Engaging and fun company culture that’s made up of a diverse group of people </span></li>
<li style="color: #333333;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director</span></li>
</ul>
Perks & benefits
- 401k
- Paid Time Off
- Pension Matching
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