Inside Sales II

How You Will Help

• As assigned, interface with new and existing accounts to identify and develop opportunities to promote and increase the sales pipeline
• Follow up and close on customer quotes as directed, which includes but not limited to quote preparation and keeping CRM systems current
• Review, process and enter customer orders into ERP
• Price incoming non-quoted day-to-day orders.
• Respond to customer questions and provide information and data including arranging delivery of orders and providing shipping schedules.
• Resolve customer problems regarding pricing, discounts and shipments
• Prepare and maintain files for open orders and orders shipped.
• Interface with NK packing to coordinate packing of goods in preparation for shipment 
• Interface with NK shipping center to coordinate shipments of goods 
• Match and cross check purchase orders against quote as applicable.
• Identify special items and forward to purchasing.
• Maintain customer list.
• Perform other duties as directed

What You Will Bring

• High school diploma or equivalent (Bachelor's degree preferred).
• Proven experience in inside sales or customer service, preferably in the manufacturing industry.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport and trust with customers.
• Results-oriented mindset with a passion for achieving sales targets and delivering exceptional customer service.
• Proficiency in Microsoft Office suite and CRM software.
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and as part of a team in a fast-paced environment.