Inside Sales - Performing Arts

<div class="content-intro"><h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Company Introduction</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">WorldStrides&nbsp;is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.</span></p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Job Description:</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The Performing Arts Sales Specialist is responsible for generating new accounts to participate in WorldStrides domestic performing events. These accounts are developed via telephone and occasionally in-person meetings. In addition to establishing new accounts, the Sales Specialist is responsible for the growth and rebooking of their existing accounts.</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The Sales Specialist specializes in working with Band, Choir, and Orchestra Directors from schools and community groups.</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Reporting to the Performing Arts Sales Director, the Performing Arts Sales Specialist is responsible for promoting and selling WorldStrides school trips to achieve established sales targets. The Performing Arts Sales Specialist works with the Sales Director to identify market opportunities and set sales strategy for defined areas, territories, or targeted accounts. This role partners closely with Account Managers and Event Coordinators to ensure the customer needs are met and the trip is a success.</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">An ideal candidate is familiar with performing arts, a passion for creating memorable travel experiences for students, and a business acumen that drives them to reach sales targets.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Responsibilities:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Achieve annual sales goals through the development of new and existing clients.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop a database of qualified leads through referrals, phone calls, cold calling, email, and networking.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Follow the proven sales process, follow up on leads from the website and lead generation team, and convert leads to sales.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Prepare action plans and schedules to identify specific targets and prioritize activities.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain and grow profitability/margins across a book of business.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain daily and weekly pipeline and activity reports.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Create a close working relationship with internal stakeholders and other functional areas to ensure successful trips, satisfied customers, and achievement of sales retention goals.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Complete customer needs assessments to prepare and present proposals that meet group requirements.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Host meetings with parent, student, and administrative groups.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ensure revisions to itineraries and trip budgets are made as required.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work with marketing to provide feedback on marketing materials.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain product knowledge, offering expertise and guidance to new and existing clients.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Participate in regular sales meetings, company meetings, and training sessions.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Represent WorldStrides in a positive, ethical, and professional manner.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Assist in hosting and coordinating large music events for students.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Qualifications:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Demonstrates competitive spirit with a track record of winning.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Goal-focused, self-sufficient individual who takes initiative to grow sales.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Attainment of a Bachelor’s Degree or equivalent experience.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">2-5 years of direct and/or telesales experience preferred.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent negotiation, conversion, and closing skills.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience in music is preferred but not required.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent communication skills – ability to work effectively with adults and youth.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to travel.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Exceptional work ethic, with a willingness to work additional hours during seasonal peaks as well as some weekends and evenings.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Exceptional computer skills (e.g., Microsoft Word, Advanced Excel, PowerPoint).</span></li> </ul> <p>&nbsp;</p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Work Perks</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Fun &amp; driven environment.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">11 paid floating corporate holidays, 1 paid volunteer day &amp; up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Tuition reimbursement up to $5,250 annually</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">$1,000 towards professional certifications annually</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Opportunities for paid and discounted travel.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Flexible work schedule providing on-site, remote, and virtual office opportunities.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Encouraged participation in our Employee Resource Groups and Diversity, Equity, &amp; Inclusion council.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Fitness Center and café onsite at select locations.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Employee Assistance Program (EAP)</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Paid Parental, Caregiver, and Disability leave.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Team Member Discount Program</span></li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p>&nbsp;</p> <div class="left-aligned row-content"> <div class="section-content ng-star-inserted"> <p><em>WorldStrides, a global organization, is committed to</em><em>&nbsp;educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.</em></p> <p><em>As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</em></p> <p><em>WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.&nbsp;</em></p> </div> </div> <p>&nbsp;</p></div>