Insight Manager (Qualitative)

What you'll do

• Manage a range of research projects from design through to delivery, owning smaller projects independently and partnering on larger strategic programs. 
• Build strong relationships across teams, suppliers and clients to keep projects running smoothly and deliver high-quality outcomes. 
• Support and guide more junior team members, sharing best practice and helping others grow. 
• Shape smart, effective research approaches that uncover meaningful human and brand insights. 
• Design activities and methodologies that answer client questions clearly and creatively. 
• Translate data into compelling stories, actionable recommendations and client-ready outputs. 
• Work with senior client service team members and clients directly, sharing your perspectives on solving strategic business questions 
• Co present and co run client workshops alongside Directors, growing your skills and confidence in this space 
• You bring a strong grounding of qualitative research (online, in person or combination of both) 
• You’re confident working closely with clients, understanding their needs and building trusted relationships over time. 
• You’re energised by the opportunity to grow into leading client relationships and eventually take on broader commercial responsibility. 
• You combine rigorous thinking with curiosity about people, culture, advertising and brands. 

Who we're looking for

• Approximately 4+ years’ experience in research, insights or a related field (most should be in an agency environment) 
• A solid grounding in qualitative research principles 
• A degree in a relevant discipline such as social science, psychology, business or economics. 
• You’re a thoughtful communicator who can turn complexity into clear, engaging stories and recommendations. 
• You have a learning and growth mindset – eager to explore and think outside the box 
• You’re collaborative, proactive and warm in your working style, with a genuine desire to make a difference for clients and colleagues. 
• You balance client centricity with commercial awareness, understanding how to create value for both clients and the business. 
• You’re excited by the pace of a growing business and motivated by the chance to develop your career with Human8. 
• You bring a strong grounding of qualitative research (online, in person or combination of both) 
• You’re confident working closely with clients, understanding their needs and building trusted relationships over time. 
• You’re energised by the opportunity to grow into leading client relationships and eventually take on broader commercial responsibility. 
• You combine rigorous thinking with curiosity about people, culture, advertising and brands. 

Why Human8

• We’re a business that values curiosity, collaboration and fresh thinking. 
• We offer the opportunity to work on meaningful brand and communications challenges for exciting clients. 
• We invest in growth, giving our people the support, stretch and exposure they need to build rewarding careers. 
• We care about creating an environment where people can do great work, learn from one another and feel part of something ambitious. 
• Generous leave allowances including 4 additional wellbeing days per year 
• Mobile phone allowance + flexible working allowance (we are a hybrid workplace balancing working from the office and home) 
• Flex to work away from Sydney when needed (with manager approval)