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About the role
<div class="content-intro"><p>dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. </p>
<p><span style="color: #242424;">dunnhumby</span><span style="color: #242424;"> employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, </span>Nestlé, Unilever<span style="color: #242424;"> and Metro.</span></p>
<p style="margin: 0in;"> </p></div><p><strong><span data-contrast="auto">Client Partner – Insights & Consulting</span></strong></p>
<p><strong><span data-contrast="auto">Location:</span></strong><span data-contrast="auto"> London / Hybrid</span> <br><strong><span data-contrast="auto">Contract:</span></strong><span data-contrast="auto"> Permanent</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">About the role</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">We’re looking for a </span><strong><span data-contrast="auto">Client Partner</span></strong><span data-contrast="auto"> to manage and grow relationships across a portfolio of clients, delivering insight</span>‑<span data-contrast="auto">led solutions that help them make better commercial decisions.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">This role is well suited to someone with a solid background in </span><span data-contrast="auto">consultative sales, account management or insight delivery</span><span data-contrast="auto">, who enjoys working closely with clients and internal teams to shape solutions and drive value. You’ll sit at the intersection of client delivery, commercial growth and data</span>‑<span data-contrast="auto">driven insight, supporting both existing partnerships and new commercial opportunities.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">This is not a transactional sales role. It combines </span><span data-contrast="auto">hands</span>‑<span data-contrast="auto">on client management, insight storytelling and consultative selling</span><span data-contrast="auto">, with the opportunity to grow in scope and complexity over time.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">What you’ll be doing</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Managing and developing a portfolio of client relationships, acting as a day</span>‑<span data-contrast="auto">to</span>‑<span data-contrast="auto">day commercial and insight partner</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Delivering insight</span>‑<span data-contrast="auto">led projects and solutions in collaboration with consulting, analytics and delivery teams</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Supporting the full sales cycle across your client base, including opportunity identification, proposal development, pitching and renewal conversations</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Identifying opportunities to grow client engagement through upsell and cross sell of relevant solutions</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Turning data into clear, actionable insight and recommendations that support client decision making</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Leading regular client conversations and presentations, adapting your approach to different stakeholders</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Maintaining an accurate pipeline and forecast, keeping systems and stakeholders up to date</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Building strong internal relationships to ensure effective delivery and consistent client experience</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">What we’re looking for</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Experience in a commercial, account management, consulting or insight</span>‑<span data-contrast="auto">led role</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Exposure to selling or delivering data</span>‑<span data-contrast="auto">driven, analytical or insight</span>‑<span data-contrast="auto">based solutions</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Comfortable managing client relationships and contributing to commercial conversations</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Ability to communicate insight clearly and translate data into practical actions</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Experience working with retailers, FMCG, media, consultancy or insight</span>‑<span data-contrast="auto">driven environments</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-contrast="auto">You don’t need to come from a traditional sales background. What matters is your ability to </span><span data-contrast="auto">build relationships, understand client needs and use insight to create value</span><span data-contrast="auto">.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Why join dunnhumby</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Work with market</span>‑<span data-contrast="auto">leading data, brands and retailers</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Gain exposure to complex client challenges and real commercial impact</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Develop consultative, commercial and insight skills in a supportive environment</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Join a collaborative culture that values curiosity, learning and delivery excellence</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><span data-ccp-props="{}"> </span></p><div class="content-conclusion"><p><strong>What you can expect from us</strong></p>
<p>We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.</p>
<p>You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.</p>
<p>And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. <span class="ui-provider ee aws awt awu awv aww awx awy awz axa axb axc axd axe axf axg axh axi axj axk axl axm axn axo axp axq axr axs axt axu axv axw axx axy axz">We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. </span></p>
<p><strong>Our approach to Flexible Working </strong></p>
<p>At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.</p>
<p>We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.</p>
<p>For further information about how we collect and use your personal information please see our Privacy Notice which can be found <strong><span lang="EN-GB"><u><a href="https://www.dunnhumby.com/recruitment-privacy-notice/" target="_blank">(here)</a></u></span></strong></p></div>
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