Installation Specialist (Glass)

<p><strong>Installation Specialist</strong></p> <p><strong>Pay:</strong> Competitive Salary Rate</p> <p><strong>Job Type:</strong> Full-time</p> <p><strong>Schedule:</strong> Monday-Friday (Occasional evening and weekend work required as job duties demand)</p> <p><strong>Location:</strong> Phoenix, AZ (In Person)</p> <p>The Installation Specialist (Glass) position is a specialized trade and field installation professional with the work ethic, technical skills, and experience to execute high-end glass enclosures within our organization. You will take ownership of the project's final touch, installing custom frameless, semi-frameless, pivoting, and sliding glass shower doors, ensuring every homeowner receives a fabulous experience.</p> <p>This is a great opportunity for an experienced glazier or finish installer who possesses elite attention to detail, thrives on precision micro-measurements, and excels at maintaining clear daily communication with both customers and the office.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Open and close the job site with the customer daily, reviewing the contract and all specific glass products/hardware prior to starting work</li> <li>Perform precision installations of heavy custom glass shower doors, frameless enclosures, steam units, hardware, and specialized tracking systems</li> <li>Pull exact field measurements for custom glass fabrication, taking leveling and out-of-plumb wall variances into account</li> <li>Provide a world-class customer experience, proactively addressing layout concerns and coordinating solutions with project managers</li> <li>Collect client payments and completion checks at designated project milestones</li> <li>Deliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plans</li> <li>Conduct daily on-site Zoom updates with the office as required</li> <li>Represent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completion</li> <li>Set up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's property</li> <li>Safely operate, secure, and transport heavy, fragile cargo in company-provided vehicles or trailers</li> <li>Inspect all incoming custom glass panels and high-grade hardware for chips, defects, or scratch damage immediately upon arrival</li> <li>Keep installation vehicle stocked with essential installation consumables (high-grade structural silicone, shims, glass anchors, setting blocks)</li> <li>Coordinate schedules seamlessly with Re-Bath Remodel Technicians and Project Managers to handle final glass drop-offs right as acrylic/tile surrounds are completed</li> <li>Lead, mentor, and provide hands-on safety and handling training for developing field apprentices on the job site</li> <li>Accurately track administrative tasks, including daily clock-ins and job logs</li> <li>Maintain standard accountability by conducting follow-up leak checks or alignment adjustments if any installation faults occur</li> <li>Maintain a professional appearance with a clean uniform</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Proven experience in professional glass installation or glazing, specifically focusing on custom shower enclosures and heavy frameless glass</li> <li>Highly proficient in structural glass math, with the ability to read tape measures down to 1/16" and use laser leveling tools flawlessly</li> <li>Excellent customer service, written, and verbal communication skills; comfortable conducting professional digital updates (Zoom, GroupMe)</li> <li>Strong problem-solving abilities with a detail-oriented approach to structural safety, waterproofing, and sealant execution</li> <li>Ability to work independently, manage a strict daily route timeline, and safely navigate heavy glass lifting environments</li> <li>Ability to accurately work under pressure in meeting strict installation deadlines</li> <li>Must be at least 18 years of age.</li> <li>Must possess a professional appearance, clean driving record, and the ability to successfully pass a background check and drug screening</li> </ul> <p><strong>Benefits</strong></p> <ul> <li>Competitive Salary Rate + bonus opportunities</li> <li>Health, dental, and vision insurance</li> <li>401(k) with company match</li> <li>Paid time off</li> <li>Opportunities for growth and advancement</li> </ul>