Insurance Administrator

Job Title: Insurance Administrator      

Location:   Becket House, Worthing

Brand: Bode

Salary: up to £28,000

Hours:  Monday to Friday 9am to 5:30pm

About Bode:       

Bode Insurance Solutions is looking for a proactive and organised Insurance Administrator to join our growing team.

You’ll support the day-to-day administration of our tenant and landlord insurance products, helping ensure policies are arranged, updated and serviced accurately while delivering a great experience for customers and our letting-agent partners.

This is a varied role covering the full policy lifecycle — ideal for someone who enjoys administration, customer contact and working in a fast-paced, regulated environment.

What you’ll be doing:

• Processing new insurance applications and issuing policy documentation

• Handling renewals, mid-term adjustments and cancellations

• Responding to customer and branch enquiries by phone and email

• Liaising with insurers and internal teams to resolve queries quickly

• Maintaining accurate records across our insurance systems

• Supporting premium payments, refunds and Direct Debit queries

• Ensuring work is completed in line with FCA and company procedures

What we’re looking for:

• Strong administration skills and excellent attention to detail

• Confident communication skills and a professional phone manner

• Ability to manage multiple tasks and prioritise effectively

• A customer-focused and team-oriented approach

• Good IT skills including Microsoft Office

Desirable (not essential):

• Experience in property, lettings, or customer service administration

• Familiarity with insurance systems such as Acturis

What we can offer you: 

• Fully funded support for Level 3 Certificate in Insurance via the Chartered Insurance Institute

• Proven track record for career growth and advancement within the company   

• Market leading training and ongoing professional development   

• Supportive and collaborative team environment     

Benefits: 

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.    

• Retail discounts.         

• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.    

• Excellent parental leave & company fertility policy in place.    

• Structured training & support.    

Bode as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.        

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.