Senior Integration and Support Engineer

What you'll do:

• Design, develop, and optimize system-level features and applications for Vital Bio’s flagship VitalOne platform, including automated failure detection, reliability-enhancing functions, and usability features.
• Enable smooth and uninterrupted R&D work by maintaining high uptime of all Vital instrumentation through mechanical, electrical, firmware and software issues.
• Develop and evaluate prototypes to de-risk key technical questions, characterize system behavior, and inform design trade-offs.
• Plan and execute detailed development, characterization, and performance verification activities for new system applications, using data to drive decisions.
• Work with design teams to integrate new features and technologies into the existing system architecture, ensuring compatibility, robustness, and serviceability.
• Act as a key stakeholder in scoping, designing, and implementing interfaces between sub-assemblies and subsystems (mechanical, fluidic, optical, electronic, and software) based on clear engineering specifications.
• Ensure system-level work complies with relevant regulatory standards and quality processes (e.g., design controls, risk management, V&V expectations for IVD/medical devices). Maintain accurate, complete, and contemporaneous records of all service activities in compliance with cGMP and ISO quality system requirements, including service reports, spare-parts usage, equipment history, and documentation updates.
• Identify recurring or systemic failure modes across field deployments and perform structured root cause analysis to drive corrective and preventive actions (CAPA).
• Contribute to high-quality documentation, including system requirements, architecture and interface specifications, design descriptions, and test protocols/reports.

What you’ll need:

• Bachelor’s or Master’s degree in Chemical, Mechanical, Electrical, Biomedical, Systems Engineering or a closely related discipline.
• 5+ years of experience in systems engineering or product development for complex integrated systems; experience in in-vitro diagnostics, medical devices, or life-science instrumentation strongly preferred.
• Demonstrated track record solving interdisciplinary problems that span at least two of: (i) biochemical or reactive systems, (ii) image analysis or signal processing, (iii) microfluidics, (iv) integration of electronic components into functional assemblies.
• Proficiency with at least one programming language (e.g., Python, C/C++, MATLAB) for data analysis, prototyping, or control/automation.
• Experience defining and working with system requirements, interface specifications, and verification/validation plans.
• Strong problem-solving, data analysis, and critical thinking skills, with the ability to design and interpret experiments that probe system performance and failure modes.
• Effective communication skills and a collaborative working style in multidisciplinary teams, including the ability to translate complex system behavior into clear, actionable insights.

• Prior experience with IVD platforms, cartridge/instrument systems, or regulated diagnostic devices.
• Familiarity with design controls, risk management (e.g., FMEA), and system-level verification and validation under ISO 13485 / 21 CFR Part 820 expectations.
• Experience supporting instruments through design transfer, pilot builds, or early commercialization phases.
• Experience designing system-level monitoring, health checks, or telemetry for reliability and serviceability.
• Experience mentoring junior engineers or leading technical workstreams across multiple disciplines.
• An appreciation for well-structured experiments, clear diagrams, and the occasional well-timed engineering pun.

Why Join Us?

• You will work alongside exceptional scientists, engineers, and operators in a culture built on trust, clarity, and ownership. 
• You will have the opportunity to shape system architecture, drive high-impact technical decisions, and see your work progress from concept to deployed product. 
• You will grow your systems-thinking and leadership skills while helping build the future of accessible, high-quality diagnostics.