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Integration Support Manager

Emerging Travel Group

WorldwideRemote4d ago

About the role

We're looking for a strong integration support engineer to join our Tech Support team. Our support engineers troubleshoot live issues across 300+ supplier integrations that directly impact booking operations and B2B service reliability.

Requirements

  • Experience in technical support of hotel products is a plus
  • Experience working with logs
  • Experience with monitoring systems
  • Understanding of API principles
  • Knowledge of Postman
  • Conversational English at B2 level (Upper-Intermediate)

Benefits

  • Flexible schedules and opportunity to work remotely
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities
  • Partial compensation for participating in external training and conferences
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
  • Corporate prices on hotels and travel services
  • MyTime Day Off - an extra non-working day without loss of compensation

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