Internal Audit Lead - Operations

Key Responsibilities

• Plan, execute, and deliver end-to-end audits across a variety of operational areas, including ERM frameworks, vendor onboarding and management HR processes, marketing activities, customer care and other business functions.
• Conduct risk assessments and develop audit scopes and programs using a risk-based audit approach.
• Evaluate the design and operating effectiveness of internal controls, governance processes and risk management frameworks.
• Identify control gaps, inefficiencies and process improvement opportunities, providing practical and actionable recommendations.
• Perform walkthroughs, control testing and documentation of processes across multiple business areas.
• Execute thematic reviews and cross-functional audits covering key operational risks.
  
  

• Utilize data analytics techniques to support audit planning and execution, including identifying basic trends, anomalies and control gaps.
• Extract and analyse data using tools such as SQL and Excel to support audit testing and validation.
• Develop and use simple dashboards and visualizations (e.g., Power BI, Tableau) to enhance audit insights and reporting.
• Apply data analysis to improve audit efficiency and support risk assessments across operational processes.
• Contribute to the adoption of data-driven auditing practices, while continuously building analytics capabilities.
  
  

• Perform data analytics to support other audits.
• Develop audit data models, dashboards, and visualizations to identify trends, anomalies, and key risk indicators.
• Collaborate with business, technology, and data teams to ensure high data quality and availability for audit purposes.
  
  

• Prepare clear, concise, and high-quality audit reports, summarizing findings, risks and recommendations.
• Communicate audit results effectively to process owners and management.
• Track and validate remediation of audit findings to ensure timely closure.
• Build effective working relationships with stakeholders across different functions.

Skills, Knowledge and Expertise

• 5+ years of experience in internal audit, external audit or risk/control roles, preferably within financial services, fintech or a fast-paced corporate environment
• Bachelor’s degree in Accounting, Finance, Business Administration or a related field.
• Relevant certifications such as CIA, ACCA, CPA, or CISA (or in progress) are advantageous..
• Strong understanding of internal audit methodologies, risk-based auditing and internal control frameworks (e.g., COSO).
• Experience auditing operational processes across multiple functions (e.g., ERM, procurement/vendor management, HR or general business operations).
• Good business acumen with the ability to quickly understand and assess new processes and risk areas.
• Proficiency in data analytics and visualization tools (e.g., Excel, SQL, Power BI, Tableau, or similar) is preferred.
• Strong analytical and problem-solving skills, with attention to detail.
• Effective communication skills, with the ability to clearly present findings and engage with stakeholders.
• Ability to manage multiple assignments, prioritise effectively, and deliver within deadlines.
• Professional skepticism, integrity and a proactive mindset.
• Fluency in English is a MUST.