International Account Manager

About the role

• Handle customer accounts 
• First point of contact for phone calls and incoming emails 

• Explaining and selling International Environmental Compliance services to prospective clients 
• Following up all leads and opportunities and attending sales meetings where necessary 

• Develop a good understanding of the requirements placed on organisations so that swift and accurate responses can be provided 
• Understand legislation enough to manage companies’ compliance on their behalf 

• Develop and maintain a comprehensive set of resources Run regular training sessions for the wider team 
• Effectively communicate with stakeholders from other Reconomy brands Ensure any key changes are communicated to the team  

• Ensure clients gain a clear understanding of their obligations under various legislation 

• Completion of legal documentation, coordinating with various authorities, schemes, and the client 

What we need from you

• Excellent organisational skills, and customer service standards 
• Competency to multitask, prioritise and manage own workload with limited supervision 
• Confident, positive, proactive, enthusiastic nature 
• Highly IT literate in MS suite 
• Excellent written and verbal communication skills 

• Full, clean UK driving licence. 
• Minimum: Educated to at least A level standard or equivalent 
• Desirable: Educated to Degree level or equivalent. 

What we offer

• Dual Location / Hybrid worker Status 
• Participation in our annual Incentive Plan (VIP) - up to 10% bonus 
• 25 days annual leave plus bank holidays, volunteering day and your birthday off! 
• Option to buy and sell up to 9 days annual leave 
• Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership 
• Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes 
• Pension scheme up to 8% employer contribution 
• Access to reward & discount platform 
• Wellbeing initiatives