IT Business Management Associate

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

 

The IT Business Management Associate will be part of the IT Business Management & Operations team that specializes in facilitating cross-IT process development and improvement, managing cross-IT initiatives and programs. The candidate in this role will be a self-starter who will apply a broad knowledge of program management and analytical skills in order to support Operational programs and processes within the BMO function.

Primary Responsibilities: 

• Coordinate, manage, and monitor agendas and actions associated with IT leadership forums, under the guidance of and in partnership with the IT BMO Director. 
• Support IT Employee Engagement efforts including in person networking events. 
• Facilitate meetings to get to resolution or solutions. 
• Demonstrate problem solving, analytical and collaboration skills to drive cross – IT initiatives and programs.
• Demonstrate strong written communication skills by drafting and/or reviewing updates to IT strategic priorities.
• Exhibit strong analytical skills, reviewing data sets to create presentations with themes, key insights, and recommendations. 
• Multi-task by supporting various efforts at one time.
• Aid in preparation of content for participation in BMO Monthly meetings, IT Town Halls, and other forums, as needed.
• Provide follow-through on tasks and initiatives to reach desired outcomes more efficiently.
• Provide additional operational support as needed.

 

• Excellent written and verbal communication skills.
• Passion for problem solving and enhancing the employee experience.
• Strong analytical skills with the ability to synthesize complex sets of data into easily digestible content. 
• Comfortable with ambiguity and ability to develop recommendations and solutions.
• Excellent attention to detail and follow through. 
• Committed to personal excellence and actively seeks out feedback from peers.
• Self-motivator and able to complete assignments on-time.
• Innovative and curious about new ways to enhance existing processes.
• Collaborates well within and across teams.
• Works with the team to review deliverables and ensure quality and accuracy. 
• Adheres to established rules and procedures when performing work.