IT Engineer

<p><strong>About Hark</strong></p> <p>Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory.</p> <p>We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world.</p> <p>To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems.</p> <p><strong>About the Role&nbsp;</strong></p> <p>We're hiring an IT Engineer to own Hark's internal IT infrastructure end-to-end. That means device management, identity and access, onboarding/offboarding, and the day-to-day support that keeps the team running. You'll be the person who makes sure everything just works — and when it doesn't, you fix it fast.</p> <p>In this high-ownership, hands-on position, you will be responsible for building systems from the ground up, implementing automation where possible, and serving as the primary technical resource for the entire team.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Own the full employee device lifecycle: provisioning, MDM enrollment (Kandji), configuration, and offboarding.</li> <li>Manage identity and access across Hark's SaaS stack (Okta/SSO, Google Workspace, and more).</li> <li>Build and maintain onboarding/offboarding workflows — automate wherever possible.</li> <li>Provide responsive, high-quality support to employees across hardware, software, and access issues.</li> <li>Maintain least-privilege access controls and contribute to Hark's security posture.</li> <li>Identify and eliminate repetitive manual work through scripting and automation.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>2–5 years of IT experience in a startup or fast-moving tech environment.</li> <li>Hands-on experience with modern Mac fleet management (Kandji or Jamf).</li> <li>Familiarity with SSO and identity management (Okta or similar).</li> <li>Strong troubleshooting instincts — you can debug a broken enrollment or access issue without a runbook.</li> <li>Excellent communication and a service mindset; you're the person the team trusts to get things done.</li> <li>Ability to write basic scripts to automate repetitive tasks (Bash, Python, or similar).</li> </ul> <p><strong>Bonus Qualifications</strong></p> <ul> <li>Experience at a Kandji/Jamf shop or as a Kandji/Rippling alumni.</li> <li>Background at a startup that built IT from scratch&nbsp;</li> <li>Familiarity with least-privilege provisioning and access review processes.</li> </ul> <h3><strong>Compensation</strong></h3> <p>The US base salary range for this full-time position is between $100,000 - $180,000 annually.</p> <p>The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.</p>