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About the role
<p><strong><span data-contrast="none"><span data-ccp-parastyle="No Spacing">At Mako, we believe in the power of collaboration to drive innovation in pursuit of our collective </span><span data-ccp-parastyle="No Spacing">ambition;</span><span data-ccp-parastyle="No Spacing"> excellence in trading. Our diverse community is connected through a commitment to being the best we can be with the highest standards of integrity.</span></span></strong><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Join the Mako IT Infrastructure team which </span><span data-ccp-parastyle="Normal (Web)">is responsible for</span><span data-ccp-parastyle="Normal (Web)"> building and </span><span data-ccp-parastyle="Normal (Web)">operating</span><span data-ccp-parastyle="Normal (Web)"> the complex technology foundation upon which the firm’s operations are built. In this team, world-class engineers work together to build </span><span data-ccp-parastyle="Normal (Web)">a highly reliable</span><span data-ccp-parastyle="Normal (Web)"> low-latency platform to enable the firm’s business.</span></span><strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)"> </span></span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">The IT Operations Analyst will work closely with Mako’s trading, quant, </span><span data-ccp-parastyle="Normal (Web)">developer</span><span data-ccp-parastyle="Normal (Web)"> and support teams to handle multiple aspects of administration, deployment, maintenance and troubleshooting of our global technology environment. There will be an opportunity to learn about all aspects of Mako’s technology footprint, as well as the business, and to grow your skills and knowledge in both breadth and depth.</span></span></p>
<p><strong>What you’ll be involved in:</strong></p>
<p><strong></strong></p>
<ul>
<li><span data-contrast="auto">Installing, configuring and supporting workstations, servers, telephony systems and all associated peripheral devices</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="TextRun SCXW103008104 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW103008104 BCX0">Diagnosing and solving faults in both hardware and software</span></span><span class="EOP Selected SCXW103008104 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="TextRun SCXW208770413 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW208770413 BCX0">Performing system builds and upgrades</span></span><span class="EOP Selected SCXW208770413 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="TextRun SCXW187920246 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW187920246 BCX0">Supporting core trading and business software</span></span><span class="EOP Selected SCXW187920246 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="NormalTextRun SCXW217004171 BCX0">Identifying</span><span class="NormalTextRun SCXW217004171 BCX0"> opportunities for automation</span></span></li>
<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="TextRun SCXW33855054 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW33855054 BCX0">Creating and managing documentation</span></span></span></li>
</ul>
<p><strong>What we need from you:</strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW246765094 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW246765094 BCX0">Excellent written and verbal communication skills</span></span><span class="EOP Selected SCXW246765094 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW18285678 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW18285678 BCX0">A passion for automating processes and using an infrastructure-as-code mind-set</span></span><span class="EOP Selected SCXW18285678 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW182408898 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW182408898 BCX0">An open-minded and innovative approach and a desire to take initiative</span></span><span class="EOP Selected SCXW182408898 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW55995377 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW55995377 BCX0">2+ years’ experience working with Windows operating systems in a support capacity</span></span><span class="EOP Selected SCXW55995377 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW66458572 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW66458572 BCX0">Good operational knowledge of Microsoft Active Directory, Azure Active Directory, Office 365</span></span><span class="EOP Selected SCXW66458572 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW127871014 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW127871014 BCX0">Experience installing and configuring workstations</span></span><span class="EOP Selected SCXW127871014 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW11513757 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW11513757 BCX0">Experience of troubleshooting desktop hardware and software issues</span></span><span class="EOP Selected SCXW11513757 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW10036250 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW10036250 BCX0">Scripting skills for automation of tasks is desirable </span><span class="NormalTextRun SCXW10036250 BCX0">e.g.</span><span class="NormalTextRun SCXW10036250 BCX0"> Python, PowerShell</span></span><span class="EOP Selected SCXW10036250 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW14320735 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW14320735 BCX0">Working knowledge of networking concepts & technologies</span></span><span class="EOP Selected SCXW14320735 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW130909218 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW130909218 BCX0">Experience with financial, </span><span class="NormalTextRun SCXW130909218 BCX0">trading</span><span class="NormalTextRun SCXW130909218 BCX0"> or low-latency environments is </span><span class="NormalTextRun SCXW130909218 BCX0">advantageous</span></span><span class="EOP Selected SCXW130909218 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span class="TextRun SCXW95797834 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW95797834 BCX0">Hands on experience working in colocation/datacentre facilities is </span><span class="NormalTextRun SCXW95797834 BCX0">advantageous</span></span><span class="EOP Selected SCXW95797834 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></span></li>
</ul>
<p><strong>We are Mako</strong></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">At Mako, we are welcoming, </span><span data-ccp-parastyle="No Spacing">inclusive</span><span data-ccp-parastyle="No Spacing"> and collaborative. We work fast and smart in a supportive and dress-down environment that allows colleagues to be themselves and achieve </span><span data-ccp-parastyle="No Spacing">great things</span><span data-ccp-parastyle="No Spacing">. We uphold the principles of a flat structure that offers unrivalled engagement with senior leadership and career development opportunities. We have a comprehensive benefits package, including:</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p>
<ul>
<li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Flexible leave </span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Annual discretionary bonus</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Healthcare allowance </span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Comprehensive insurance benefits for life and salary continuance</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Employee wellbeing guidance and support</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Novated car leasing</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Generous paid parental leave scheme</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Opportunity </span><span data-ccp-parastyle="No Spacing">to </span><span data-ccp-parastyle="No Spacing">become involved in the rewarding work of the Mako foundation</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><strong> </strong><strong>About Mako </strong></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Mako is a leading options market maker with a global trading footprint. It has been at the forefront of options market making since 1999, from the open outcry trading pits to screen trading and automated algorithmic execution strategies that are driving the future of the industry.</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">From offices in London,</span><span data-ccp-parastyle="No Spacing"> Dublin,</span><span data-ccp-parastyle="No Spacing"> Amsterdam, Singapore, Sydney</span><span data-ccp-parastyle="No Spacing">, </span><span data-ccp-parastyle="No Spacing">Brisbane</span><span data-ccp-parastyle="No Spacing"> and Chengdu, Mako offers the best-in-class liquidity solutions across Equities, Fixed Income, Commodities and FX derivatives markets and prides itself in its entrepreneurial, </span><span data-ccp-parastyle="No Spacing">collaborative</span><span data-ccp-parastyle="No Spacing"> and philanthropic culture. </span></span> <span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">For</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">further</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">information</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">on</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">the</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">Mako</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">Group</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">please</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">refer</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">to</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">our</span><span data-ccp-parastyle="No Spacing"> </span><span data-ccp-parastyle="No Spacing">website:</span><span data-ccp-parastyle="No Spacing"> </span></span><a href="http://www.mako.com/"><span data-contrast="none"><span data-ccp-parastyle="No Spacing">www.mako.com</span></span></a><span data-contrast="none"><span data-ccp-parastyle="No Spacing">.</span></span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p>
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