IT Service Desk
Two95 International Inc.
- Employment
- Contract
About the role
· Log all requests in ticketing system. This includes all incoming ACD calls, direct calls, e-mails, voicemails, chats, instant messages, and any other interactions. · P rovide accurate and thorough solutions to end user interactions. Escalate or transfer incidents as appropriate. · Provide information to end users regarding the status of their incidents or requests. ·&nb…
Read the full description on the original posting.
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