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IT Service Desk Specialist
Ninja
RiyadhOn-site2mo ago
About the role
We are looking for an IT Service Desk Specialist to provide first-line IT support, resolve technical issues, and manage service requests to ensure smooth and uninterrupted business operations. Key Responsibilities: Handle IT incidents through ticketing systems and provide first-line support. Troubleshoot hardware, software, and network issues (desktops, laptops, printers). Resolve issues within SLA and escalate complex cases when needed. Manage user accounts (creation, access, password resets). …
Read the full description on the original posting.
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