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About the role
**This position is fully on-site based out of our Headquarters in Tulsa, OK** Job Description: Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups. Job Duties: - Act as primary customer contact for incoming technical issues - Gather required information and log into ticketing system - Implement known solutions from Helpdesk Support Center - Proces
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