Italian Customer Service for E-Commerce Platform - Greece, Fully Paid Relocation

Mercier Consultancy is currently hiring an Italian Customer Service Representative for our E-Commerce Platform, based in Greece. This position comes with fully paid relocation to Greece, offering you the chance to join a vibrant team supporting Italian-speaking customers. In this role, you will be responsible for delivering exceptional customer service, resolving inquiries and issues related to our e-commerce platform efficiently and professionally.

If you are passionate about customer service and eager to relocate to Greece, we welcome your application!

Responsibilities

• Provide excellent customer support to Italian-speaking consumers
• Assist customers with orders, returns, payments, and other e-commerce related queries.
• Resolve issues promptly, ensuring a positive customer experience.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with cross-functional teams to improve service quality.
• Participate in ongoing training and development programs.

Requirements

• Fluency in Italian and English, both written and spoken. Clearly indicate your nationality and native language in your C.V. and/or cover letter.
• Strong communication and interpersonal skills.
• Previous experience in customer service and/or e-commerce preferred.
• Willingness to relocate to Greece; full relocation expenses covered.
• Ability to work effectively in a fast-paced environment.
• Attention to detail and strong problem-solving skills.
• Familiarity with CRM systems and customer support software is an advantage.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...