Italian-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian-Speaking FinTech Customer Experts to join our team based in Greece. This role involves providing exceptional customer support to Italian-speaking clients within the financial technology sector. Paid relocation to Greece is offered for successful candidates.

Key Responsibilities

• Deliver excellent customer service and assistance to Italian-speaking FinTech customers through phone, email, and chat platforms.
• Handle inquiries related to financial products, transactions, account management, and technical issues.
• Maintain detailed and accurate records of customer interactions using CRM systems.
• Work collaboratively with internal teams to resolve customer concerns efficiently and improve overall service quality.
• Stay updated with developments in FinTech products, industry trends, and relevant regulations.
• Provide insightful feedback to enhance customer experience and operational workflows.

Requirements

• Fluency in Italian (spoken and written) is mandatory; proficiency in English is strongly preferred.
• Experience in customer service roles, preferably in the FinTech or financial services sectors.
• Strong communication skills, problem-solving ability, and a customer-oriented approach.
• Ability to operate effectively in a fast-paced, multi-tasking environment.
• Competency with CRM applications and digital support tools.
• Willingness to relocate to Greece with paid relocation support provided.
• High attention to detail, professionalism, and adaptability.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...