Italian-Speaking Netflix Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to offer an excellent opportunity for Italian-Speaking Netflix Customer Experts to join our team in Greece. This role involves providing outstanding customer service to Italian-speaking Netflix subscribers while benefiting from paid relocation support to Greece.

Key Responsibilities

• Deliver exceptional customer support to Italian-speaking Netflix users via phone, email, and chat.
• Assist customers with account management, troubleshooting streaming issues, and explaining Netflix features and offerings.
• Manage and resolve customer inquiries promptly to ensure a positive viewing experience.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with internal teams to improve service quality and customer satisfaction.
• Stay updated on Netflix product updates, policies, and industry trends.

Requirements

• Fluency in Italian (spoken and written) is essential; good command of English is preferred.
• Experience in customer service, preferably in the streaming or entertainment sector.
• Strong communication, problem-solving skills, and customer-oriented approach.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Familiarity with CRM software and digital communication tools.
• Willingness to relocate to Greece; paid relocation support is provided.
• Passion for entertainment technology and delivering excellent customer experiences.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...