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About the role
职位描述：
- 向香港个人客户提供优质的电话接听服务（电讯业务类的账单查询、故障报修、业务办理等）；
- 准确有效地解答客户问题，并及时处理和反馈客户意见；
职位要求：
- 流利粤语话及基本英文閱讀能力，表达清晰、具备良好沟通能力；
- 具备客户服务工作经验和业务推广经验者将获优先考虑；
- 工作积极耐心，善于聆听，有良好服务意识；
- 有较强的适应性，能承受一定的工作压力；
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