JSSA IT Helpdesk
DCS Corporation
About the role
Salary Range: $45,427 - $65,100 Provide IT Help Desk and customer support services to the JSSA AV-8B and T-45 programs. Essential Job Function: Answering helpdesk calls and ensuring they are completed in a timely manner. Logging tickets by using Jira issue tracking software. Provide complete customer desktop support including; setup, arrangement, application maintenance and upgrades. Troubleshooting software licensing issues. Provide support for hardware and software installations, maintenance, …
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