Key Account Manager, Global Strategic Partnerships

<p>As Marqeta’s <strong>Key Account Manager</strong>, you will partner with a cross-functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship-building experience to provide exceptional client service, uncover revenue-generating opportunities and workable solutions to your customers. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business.</p> <p><strong>PLEASE NOTE: </strong>This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days.</p> <p>The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!</p> <p><strong>The Impact You'll Have</strong></p> <p>This role performs a range of strategically essential activities - here are a few of them:</p> <ul> <li><strong>Revenue Overachiever: </strong>You love charting a path to ambitious growth targets and hitting them.</li> <li><strong>FinTech Guru:</strong><strong> </strong>You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.</li> <li><strong>Numbers Fanatic:</strong> You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data.</li> <li><strong>Strategic Connector:</strong> Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation.</li> <li><strong>Curious Questioner</strong>: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.</li> </ul> <p><strong>Thoughtful Challenger:</strong> As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.</p> <p><strong>Who You Are</strong></p> <ul> <li>10+ years of commercial account management experience&nbsp;</li> <li>Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plans</li> <li>Strong grasp of industry trends and competitive landscape</li> <li>Hands-on experience in negotiating contracts, pricing models and renewals</li> <li>Extensive knowledge in fintech, banking, payments and money movement</li> </ul> <p><strong>Key Skills And Competencies</strong></p> <ul> <li>Proven experience growing and scaling strategic or enterprise accounts&nbsp;</li> <li>Proven track record of managing global customers with multi-region stakeholders</li> <li>Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs</li> <li>Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organisation</li> <li>Experience leading business reviews and using data-driven strategies to make informed decisions</li> <li>Experience in Acquiring, Card Issuing or Processing.</li> </ul> <p><strong>Nice-To-Haves</strong></p> <ul> <li>BNPL experience</li> </ul> <p><strong>Recruiter for this role</strong></p> <ul> <li><a href="https://www.linkedin.com/in/louisevictoriadevlin/">Lou Devlin - Linkedin Profile</a> (no agencies please!)</li> </ul> <p><strong>Typical Process</strong></p> <ul> <li>Application Submission</li> <li>Recruiter video call</li> <li>Hiring manager video call</li> <li>Virtual “Onsite” consisting of 4-5, 45 min calls</li> <li>Presentation Round to team</li> <li>Offer!</li> </ul> <p><strong>Compensation and Benefits</strong></p> <ul> <li>Premium Private Medical and Dental coverage</li> <li>Generous time off program with additional “Floating Holiday days”</li> <li>Retirement savings program with company contribution</li> <li>Equity in a publicly-traded company and an Employee Stock Purchase Program</li> <li>Monthly stipend to support our remote work model</li> <li>Annual development stipend to support our people's growth and development</li> <li>Family-forming benefits and up to 20 weeks of Parental Leave</li> <li>Wellbeing programs i.e. Modern Health, HealthKick and much more…</li> </ul>